Module 1 - Lesson 7 Flashcards

1
Q

Possible psychological effects of SH

A
  • Confusion
  • Embarrassment
  • Guilt
  • Shame
  • Mistrust
  • Anxiety
  • Fear
  • Stress
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2
Q

Confusion

A

The individual may not know how to describe what happened.

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3
Q

Embarrassment

A

The individual may feel humiliated by the experience.

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4
Q

Guilt

A

The individual may feel responsibility for what happened and may blame him or herself.

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5
Q

Shame

A

The individual may feel ashamed of what happened and may not want to accept the idea that he or she has been sexually harassed. This shame may cause the individual to feel as if he or she should have been able to prevent or eliminate the harassment.

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6
Q

Mistrust

A

The individual may have difficulty believing in others’ intentions. As a result, he or she may not want to report anything because of a feeling that reporting the incident is useless and that no one will believe it occurred.

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7
Q

Anxiety

A

Talking about what happened may cause too much pain and concern for the individual, who may think that what is mentioned or witnessed in the present could also trigger similar emotions (or flashbacks) from past experiences.

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8
Q

Fear

A

The individual may be afraid of potential effects of the experience, which could include fear of retaliation by the harasser(s) or the harasser’s friends, colleagues, or even by the chain of command; being isolated or ostracized; or the harasser becoming angry over getting in trouble when the complainant only wants the behavior to end.

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9
Q

Stress

A

Examples related to SH include: uncomfortable or hostile work environment, character attacks, same-sex harassment, masculinity being called into question.

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10
Q

Victim Coping Mechanisms

A
  • Denial (most common)
  • Rationalization (logical way of making excuses)
  • Avoidance (behave bizarrely)
  • Adaptation (nothing can be done)
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11
Q

Physical Effects of SH

A
  • Fatigue
  • Loss of appetite
  • Muscle pain
  • Decreased coordination
  • Headaches
  • Insomnia
  • Stomach problems
  • Weight loss or gain
  • Increased blood pressure
  • Sexual disinterest or dysfunction
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12
Q

Steps to Communicate with Complaintants

A
  1. Consider the complainant
  2. Listen actively
  3. Be prepared
  4. Explain approaches to resolve the sexual harassment complaint
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13
Q

Methods for Resolving SH Complaints

A
  • Anonymous
  • Informal
  • Formal
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