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MS1 > Module 1 lecture: informaiton systems concepts and types and IS in organizations > Flashcards

Module 1 lecture: informaiton systems concepts and types and IS in organizations Flashcards

1
Q

what are the 4 ways organizations use computer-based information systems?

A
  1. run day to day business (ie record orders or sales)
  2. attain a strategic advantage over competitors (increasing productivity, effectiveness, or improved market presence or service)
  3. enable organizations to collaborate (ex. to support JIT, automated ordering systems)
  4. to enable the organization to adapt to change
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2
Q

How do information systems relate to accountants

A
  1. information must be accurate and reliable, safeguarded and kept confidential
    two faucets:
    1. FS, tax returns, etc. need to be accurate, so underlying data needs to b reliable
    2. we need to be able to trust the data so that we can analyze it for budgeting, forecasting, and decision-making
  2. we may be asked to provide opinions on the systems and controls
  3. focus is much broader than just looking at the systems we need to understand
    • integration wit other fields (financial and management accounting, tax, and auditing)
    • how people use technology
    • opportunities and challenges that result (including ethical challenges)
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3
Q

ex. of data

A

list of the salary figures for all new CGAs that were designated in the last year

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4
Q

ex information

A

average salary of new CGAs with a similar degree and experience as yours

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5
Q

ex knowledge

A

is knowing that taking the data and pulling out the average would provide you with useful information
Questions: does this provide an answer or does it require me to do something else with this information to get the answer for the meaning

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6
Q

what are the characteristics of valuable information

A
  1. ability to make better decisions depends on being able to turn data into information that is valuable (eg. relevant, reliable, timely, accurate, etc)
  2. more in table in text book
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7
Q

Systems perform the following activities

A
  1. input
  2. processing
  3. output
  4. feedback
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8
Q

Information systems use these activities to do what

A

turn data into information

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9
Q

Information system components

A
  1. Hardware
  2. software
  3. databases
  4. telecommunications
  5. people
  6. procedures
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10
Q

What is hardware

A

physical components for input, processing and output

  • keyboards and scanners - for data input
  • computer processes the data, screen and printer - displays and prints the output
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11
Q

what is software

A

operating system and the applications used to perform all the various business functions

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12
Q

what is databases

A

organized collection of data (data stores)

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13
Q

Telecommunications

A

networks to support data exchange

electronic transmission of data using communication net works

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14
Q

What are the 4 types of telecommunication net works

A
  1. local area network (lan)
  2. wide area net work (WAN)
  3. Internet
  4. Intranets and extranets
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15
Q

What is LAN

A

local area net work

  • Connects computers within an organization or department
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16
Q

What is WAN

A
  • covers a large geographic area, such as a province or country or all over the world like the internet
17
Q

What is the internet

A

a public WAN made up of smaller networks around the world

18
Q

What is intranets and extranets

A

private networks to connect those in an organization to each other and to select external entities

19
Q

what is the most important component in an IS and who does that include

A

people

  • users of the computers and IS staff and management
  • often overlooked
  • tools are only as good as the people who make them
20
Q

Describe the IS component: procedure

A

strategies, policies, method’s and rules for using the system

21
Q

what components should be used

A

IS should be designed with the components that best support the organization’s goals and objectives

22
Q

What are the types of information systems?

A
  1. TPS (transaction processing system)
  2. ERP (Enterprise resource planning)
  3. Workflow management systems
  4. E-commerce (electronic commerce)
  5. M-commerce (Mobile commerce)
  6. Management information systems
  7. Decision support systems
  8. Artificial intelligence systems
  9. expert systems
23
Q

What is TPS and describe it

A

Transaction process system

  • handle the day-to-day business (eg payroll, sales, a/p inventory)
  • fundamental for businesses
24
Q

what is ERP and describe it

A

Enterprise Resource Planning
- integrated programs that handle all systems in the organization
(SAP, oracle)

25
Q

Workflow management systems

A

automate tedious processes (eg. automatic order generation based on inventory tracking)
- then goes to person to apprpove then they are submitted

26
Q

E-Commerce

A

Electronic Commerce

- supports online transactions (b2b and b2c)

27
Q

What is b2b and b2c

A

business to business and

business to consumer

28
Q

what is M-commerce

A

Mobile commerce

  • supports online transactions on mobile devices (ie smart phones)
  • supports e-commerce on mobile devices
29
Q

Management information systems

A

support routine management decisions through scheduled, on -demand, and exception reports (among other functions)
- scheduled reports such as A/P or A/R aging listings, on demand reports that are customized for specific needs, exception reports (when deadlines are missed or inventory levels fall below required minimum)

30
Q

Decision support systems

A

support complex or non-routine senior management decisions through what-if analysis (among other functions)

31
Q

Artificial intelligence systems

A

where computers mimic human intelligence (robots, virtual reality, language recognition, speech and language recognition tools)
- good for training

32
Q

Expert systems

A

system suggests decisions based on knowledge database (like a human expert)
- evaluating risks on possible outcomes

MS1 (8 decks)

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