Module 1 Flashcards
Why study Organizational Behaviour?
It explains human nature and the success and failures of an organization.
Why is Organizational Behaviour important?
It impacts managers, employees, and consumers.
How does Organizational Behaviour make a difference?
It affects individuals’ attitudes and behaviour.
What are the best practices of the best companies to work for in Canada?
Flexible work schedules, stock options, profit sharing plans, bonuses, family assistance programs, and career development programs.
What is a current issue concerning diversity in organizations?
The Canadian workforce is becoming increasingly culturally diverse.
What percentage of the Canadian labour force will be women, visible minorities, indigenous people, and disabled people?
2/3 of the Canadian labour force.
What is a concern regarding employee health and well-being?
There is an increase in concern over job security, job demands, and work-related stress.
What are the consequences of poorly designed jobs?
They are major causes of absenteeism and turnover, leading to physical and psychological negative effects.
What is work engagement?
A positive work-related state of mind characterized by vigour, dedication, and absorption.
What are the effects of engaged workers?
They have more positive job attitudes and higher job performance.
What is a concern regarding alternative work arrangements?
Decreased trust, morale, job satisfaction, and commitment.
Who is most affected by precarious jobs?
A high percentage of workers in precarious jobs are women, immigrants, and racialized people.
What does corporate social responsibility (CSR) refer to?
An organization taking responsibility for the impact of its decisions and actions on stakeholders.
What is external CSR?
CSR aimed at the local community, environment, and consumers.
What is internal CSR?
CSR focused on the internal workforce.
What are the levels of Organizational Behaviour?
Individual level, group level, and organizational level.
What is the value of Organizational Behaviour?
It allows people to manage others and themselves better.
How does Organizational Behaviour impact organizations?
It impacts financial performance, productivity, image, selection, and recruitment.
What characterizes the Classical School of Management?
High degree of specialization of labour, coordination, and division of labour.
What is a feature of Scientific Management?
Concerned with job design and optimization of specialization for efficiency.
Who is known as the Father of Scientific Management?
Frederick Taylor.
