Module 1 Flashcards

1
Q

Usability is composed of?

A
  • Learnability
  • Efficiency
  • Memorability
  • Errors
  • Satisfaction
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2
Q

What are Heuristics?

A

Heuristics are a “ rule of thumb”.

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3
Q

What are the Nielsen’s Ten Usability Heuristics

A
  1. Visibility of system status
  2. Match between system and the real world
  3. User control and freedom
  4. Consistency and standards
  5. Error prevention
  6. Recognition rather than recall
  7. Flexibility and efficiency of use
  8. Aesthetic and minimalist design
  9. Help users recognize, diagnose, and recover from errors
  10. Help and documentation
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4
Q

What is Bastien and Scapin’s Ergonomic Criteria

A
  1. Guidance
  2. Workload
  3. Explicit Control
  4. Adaptability
  5. Error Management
  6. Consistency
  7. Significance of Codes
  8. Compatibility
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5
Q

What does Satisfaction consider?

A

It considers users’ subjective appreciation of using the system

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6
Q

What does effectiveness consider?

A

It considers users’ ability to successfully complete a task using the system with a high degree of accuracy

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7
Q

What does efficiency refer to?

A

Efficiency refers to the level of resources used in performing a task

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8
Q

What is Usability?

A

It is the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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9
Q

What are some cognitive psychology concepts?

A
  • Cognitive load
  • Mental models
  • Decision making
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10
Q

What are 3 sources of “guidelines” UI design relies on?

A
  • Heuristic criteria
  • Visual design principles
  • Cognitive biases
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11
Q

What are the goals of Heuristic Evaluation?

A
  • Provide a detailed interface analysis
  • Thoroughly test the different “use cases” and “user flows”
  • Avoid homogeneity problems
  • Addresses basic ergonomic issues ahead of a redesign or a user test.
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12
Q

What are advantages of Heuristic Evaluation?

A
  • A heuristic evaluation assures that obvious problems aren’t hiding more subtle ones
  • identifies the most problematic areas to focus on during the redesign or user testing;
  • It is faster and cheaper than conducting and analyzing users tests.
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13
Q

What is a disadvantage of Heuristic Evaluation?

A

The experts focus on very specific aspects and the report may lose the holistic view of the project; experts are not real users.

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