Module 1 Flashcards

1
Q

What is Business Technology Management?

A

It is a program that combines technical computer skills with practical business knowledge to solve unique issues

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2
Q

What are the foundations of IT/IS?

A

Projects, Processes, and Change
Technology in Business
Business
Technology
Personal and Interpersonal Relationships
Integrative Learning Outcomes

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3
Q

What is Information Technology (IT)?

A

It is any computer-based tool that people use to work with information and to support the information and information-processing needs of an organization

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4
Q

What is Information System (IS)?

A

Collects, processes, stores, analyzes, and disseminates information for a specific purpose

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5
Q

What is the purpose of an IS?

A

The purpose of an IS is to get the right information to the right people at the right time in the right amount and in the right format to support business processes and decision making

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6
Q

What is the Raw Material of IS?

A

Data

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7
Q

What is Data transformed into when it is in an IS?

A

It is transformed into information

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8
Q

What is information transformed into when people apply learned criteria or learned expertise to it?

A

It is transformed into knowledge

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9
Q

What is the impact of technology on organizations?

A

Industries disappear or are transformed, new ones appear
Supports organizations to stay competitive
Provide opportunities to start new organizations
Increase organizational intelligence
Changes the way managers work
Makes managers more productive, efficient and effective
May have negative and positive impact on employees

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10
Q

What are the 3 factors that increase the difficulties and complexity of managing information systems?

A
  1. Strategic systems have value and are needed to conduct operations
  2. Information systems are costly to acquire, operate and maintain
  3. MIS functions have moved from being centralized to being more distributed to functional areas who do end user data entry and end user development. This has resulted in management of information systems resources being shared between the MIS department and users
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11
Q

What are the different types of Information Systems?

A

Functional area information systems
Enterprise resource planning system
Transaction processing systems
Interorganizational information systems
Electronic Commerce

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12
Q

What is the impact of IT on Managers?

A

Makes managers more productive, increasing the number of employees reporting to managers
Impact is that it reduces the number of middle managers
Changes the manager’s job by changing the way the manager makes decisions
Less time to make decisions
New IT tools to analyze high volumes and complex data
More remote supervision of employees due to telecommuting

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13
Q

What is the impact of IT on Employees?

A

May eliminate jobs
Potential loss of identity and alienation
Potential repetitive strain of injury (RSI) or vision issues
Provides opportunities for people with disabilities by using assistive technologies

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14
Q

What does MIS do for organizations?

A

It supports all other functional areas

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15
Q

What is MIS responsible for?

A

It is responsible for providing the information that each functional area needs in order to make decisions

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16
Q

Why do users need to be well informed?

A

They need to be well informed so that they can work with MIS and clearly communicate business requirements

17
Q

Why must MIS personnel understand both the information requirements and the technology associated with the functional area?

A

Because they must think of the business needs first and technology second