Mod C : chapter 61-62 Flashcards
Formal request for supplies.
requisition
Quantity of a product that is used within a given time.
rate of use
Part of a letter (or printed stationery) that contains the name and address of the person sending the letter.
letterhead
Time reserved on the schedule for emergency patients.
buffer time
Business machine that is attached to a phone line and that transmits hard copy written messages (handwritten or typed); “fax” is short for “facsimile.”
fax machine
Individual who has been examined and diagnosed and had treatment planned by the dentist.
patient of record
Part of the letter that contains the introductory greeting.
salutation
Waiting period between patient procedures
down time
Computer program designed to create most types of business documents.
word processing software
Time increments used in planning appointments.
units of time
Device used for a filing system; is like a bookmark.
outguide
Time estimate that allows for delays in ordering or shipping of materials.
lead time
Type of communication in which words are used as a form of expression.
verbal communication
Written statement that explains the manufacturer’s responsibility for replacing and repairing a product.
warranty
File of a patient who has been seen within the past 2 to 3 years
active file
Business machine that can make duplicates (copies) from an original.
copier
Notation system that is used when the supply of an item is getting low and the item must be reordered.
reorder tags
Files of patients who have not been seen over the past 3 years
inactive files
List of patients who can come for an appointment on short notice
call list
Way of advertising or recruiting people to a business
marketing
Insert placed between files that displays the letters or numbers of the patient records that follow it
file guide
Schedule of patients and procedures that is placed throughout the office for viewing by staff
daily schedule
How long a product may be stored before use.
shelf life
Type of communication in which body language is used as a form of expression.
nonverbal communication
