MOD 2 Flashcards
The organizing and controlling of affairs of a business or a sector of a business or working with and through people to accomplish a common mission
Management
4 main functions of mnagement process:
planning
organizing
Directing
Controlling
Planning process:
- identify goals
- Evaluate current situation
- Establish Time frme
- Set objectives
- Forecast the needs
- Implement plan
- Obtain feedback
A broad, LONG TERM ambition
GOAL
A measruable standard or task, set in a designated timeframe
Objectives
Clearly defines what the organizatin does, action what you’re doing to achieve vision; present
MISSION
Defines what the organization expects to become; future
VISION
Gathering of necessary resources and people and develop organizational structure for putting the plan into action
Organizing
2 dimensions of organizational process
Formal hierarchy of work groups
network of Informal relationship
it is the most visible of all management functions (HUMAN FACTOR STAGE)
Directing
Verifies that task are being performed on time
Controlling
Major management theories:
- Scientific Management
- Bureacracy Management
- Organizational Behavioral management
- Systems analysis management
a management theory thta apply a cause and effect analysis and a systematic approach.
Scientific management
A management theory that examines organizational aspects and workflow of companies to explain how institutions functions
Bureaucracay management
a managament theory that focuses in performances and interaction
Organizational Behavioral
a management theory that uses mathematical models, scientifi methodo, and computer stimuations
Systems analysis management
The laboratory Manager
Chief MT
they take responsibility of all aspects in the lab
CHIEF MT
CHIEF MT ROLES:
as a person
as a servant
as a representative
A role of Chief MT that focuses on own individual talents, training, and weaknesses; ability to deal with people and things.
As a person
A chief MT role that centers on supporting staff
as a servant
A chief MT role that they represent who they supervise
As a representative
Chief MT management skills:
- organizational
- People
- Financial
- Technical
- Conceptual
- Design
A chief mt skill that has Ability to conceptualize and apply management processes, systematize workflows, make decisions…
Organizational Skills
A chief mt skill that focuses on Understanding the basic theories of human needs and work motivation
People skills
A chief mt skill that centers on effective use of and aaccounting for the monetary assets of a company
Financial management skills
A chief mt skill; the mangement of physical resources into the operational parameters unique to each org
Technical skills
a chief mt skill that has the ability to see the bigger picture
Conceptual skill
A chief mt skill that has the ability to solve problems in a way that will benefit the enterprise; problem solving
Design skills
Management levels:
- top managers
- Middle managers
- First-line managers
Management Responsibilities:
Opertaions
Human resource
Financial
Marketing
operations management functions:
- Quality assurance
- Policies and procedure
- Strategic planning
- Bench marking
- Productivity and assesment
- Legislation/ health insurance portability
- Medicolegal
- Continuin educ
- Staff meeting
Deals with operations in the laboratory
Operations Management
A management responsibility tht deals with actual personnel
Human resource Management
Human resource management functions:
- Job Desc
- recruitment
- Orientation
- Competency and assessment
- Personnel recs
- Performance eval
- Discipline and dismissal
a management responsibility that deals with monetary assets ang billings
Financial management
Financial management functions:
- Dept Budgets
- billings
- test cost analysis
- Fee sched maintenance
- Current pricedural terminologycoding
a management responsibilty that deals with advertisement; front office end of lab
Marketing management
an orderly process of defining community health problems, identifying unmet needs and surveying resources to meet them
Healthcare planning
