Mod 1 Lec 1 - Therapeutic Communication

Question 1

comes to PT to receive treatment

Answer 1

patient

Question 2

seeks out a pt; such as a pt giving a speech about the profession

Answer 2

client

Question 3

Two necessary traits of a therapist

Answer 3

bedside manors, compassion

Question 4

Three roles of a pt

Answer 4

educate, supervise, research, prevent, wellness

Question 5

seven guiding factors of a pt

Answer 5

altruism, accountability, compassion, excellence, integrity, professionalism, social responsibility

Question 6

core values of pt acronym

Answer 6

aaceips

Question 7

three constraints of pt practice

Answer 7

sociocultural, insurance, referral

Question 8

Two other considerations of pt practice besides the basic examination - intervention

Answer 8

outcome, discharge planning

Question 9

causative or risk factor

Answer 9

etiology

Question 10

heath condition, disorder, disease

Answer 10

pathophysiology

Question 11

body functions and structures consequences of disease

Answer 11

impairment

Question 12

restriction in the ability to form at the personal level

Answer 12

functional limitation

Question 13

inability or restricted ability to perform actions that deal with society

Answer 13

disability

Question 14

restriction or disadvantage attributed to social policy or barriers that limit fulfillment of normal roles

Answer 14

handicap

Question 15

to approach a person, group, idea, or object with regard or esteem

Answer 15

respect

Question 16

deeply held attitudes and beliefs we have about truth, beauty or worth of a person, object, action, or idea

Answer 16

values

Question 17

Being this requires specialized and extensive training and knowledge

Answer 17

professional

Question 18

means honesty

Answer 18

veracity

Question 19

means fairness

Answer 19

justice

Question 20

means doing good for others in society

Answer 20

beneficence

Question 21

means avoiding doing harm

Answer 21

nomaleficence

Question 22

means earning trust and respect of patient

Answer 22

fidelity

Question 23

means respect for patient’s rights to make own decision

Answer 23

autonomy

Question 24

things that are important to employer or other organizations which you may belong to

Answer 24

corporate values

Question 25

values that reflect the common god of society/city/state/country

Answer 25

societal

Question 26

what are the type of problems called that a pt can have with insurances or patients

Answer 26

value conflicts

Question 27

three sources of value conflicts

Answer 27

religion, health status, occupation, place of residence, age, ethnicity

Question 28

three things to remember when communicating with patients

Answer 28

each person is different, introduce yourself and what you do, have a conversation, remove distractions, make the patient express understanding of the plan, repeat yourself

Question 29

Six variables that will impact how you and the patient communicate

Answer 29

mental status of patient/pt, vocabulary, clarity, attitude, humor, tone/volume

Question 30

This is whether or not the patient is ready to receive/provide information and whether or not the pt is a good communicator/listener

Answer 30

mental status of provider/patient

Question 31

what does HOH mean

Answer 31

hard of hearing

Question 32

knowing when to use medical terminology and how to communicate to a patient

Answer 32

vocabulary

Question 33

always tell blank before blank

Answer 33

good news, bad news