Mobile Devices (4) Flashcards

1
Q

A guest presenter plugs an external projector into his laptop using the VGA port on the back of the laptop. He then uses the Fn key and his video toggle switch; the projector displays his presentation, but his laptop screen goes dark. What should he do if wants to see the presentation on both the projector and his laptop?

Install a second video driver and then use the video toggle key to switch the video output on both screens

Unplug the projector and plug it back in to synchronize it with the laptop

Press the video toggle key again until the presentation is shown on both screens

A

Press the video toggle key again until the presentation is shown on both screens

Because of the much smaller space available for keys, some laptop keys are consolidated into special multifunction keys. These keys are accessed through the standard keys by using a special function (Fn) key. Nearly every laptop has a video connector on the back or the side to plug in an external monitor or a projector. You will need to use the video toggle key to get this external port to work. Usually there are three or four states: laptop only, external output only, duplicate, or extend the desktop (some models won’t extend the desktop)

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2
Q

You need to replace a failed motherboard in a laptop computer. Which of the following components are most likely integrated into the motherboard? (Choose two)

Video card

Network card

Hard drive

RAM

A

Video card

Network card

Most laptop motherboards have integrated components to provide different functions. It is common to have video, audio, and wireless networking circuitry built into the motherboard. Hard drives and memory are generally replaceable

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3
Q

A user has a laptop that is intermittently locking up. Initial diagnostics indicate that the processor is overheating. What can you do to try to remediate the issue? (Choose two)

Leave the case open while the system is running to allow for better airflow and cooling

Lower the CPU voltage in the system BIOS

Lower the CPU clock speed in the system BIOS

Run the laptop on AC power instead of battery power

A

Lower the CPU voltage in the system BIOS

Lower the CPU clock speed in the system BIOS

To combat heat, you can either slow the processor down (run it at a lower speed) or give it less juice (run it at a lower voltage). Most of the time, this is configured in the system BIOS. For example, many Intel processors have SpeedStep technology to slow the processor down to produce less heat, and they may also have adaptive thermal management

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4
Q

A client has an older Windows 7 laptop with an integrated video card. The system seems to boot but produces no video, even with an external monitor hooked up. What can you do to fix this?

Add an external USB video card and connect the monitor to it

Remove the old video card, and replace it with a new internal video card

Replace the motherboard

A

Replace the motherboard

If the integrated video card fails, you’re looking at a motherboard replacement. Some laptops do have a replaceable video card. If it fails or if you choose to upgrade it, the procedure will probably resemble replacing system memory

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5
Q

You are upgrading a laptop with a Mini PCIe card. What type of connector does Mini PCIe use?

52-pin

78-pin

144-pin

A

52-pin

Mini PCIe cards use a 52-pin connector. Cards are 30 mm wide

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6
Q

Which of the following are ways to input information or commands into Google Glass? (Choose two)

Touch screen

Touch pad

Voice command

Virtual keyboard

A

Touch pad

Voice command

Google Glass has a touch pad on the side of the device that lets users scroll through menus and make selections. Other inputs can be made by voice command through a microphone or other built-in sensors such as the accelerometer, gyroscope, magnetometer, proximity sensor, and ambient light sensor

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7
Q

Which of the following wireless communication methods are the least susceptible to hacking? (Choose two)

Wi-Fi

IR

Bluetooth

NFC

A

IR

NFC

Of the wireless communication methods, infrared (IR) and near-field communication (NFC) are the hardest to hack. IR communication is limited to about 1 meter, with a viewing angle of about 30 degrees. You would know if someone was trying to intercept the signal. NFC is limited to about 4″ (10 cm). It would be pretty obvious if someone were trying to intercept that signal

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8
Q

Of the laptop LCD technologies, which consumes the least amount of power?

LED

IPS

TN

A

TN

There are two types of LCD technologies listed in the exam objectives: TN and IPS. Twisted nematic (TN) is the older of the two, and it is relatively inexpensive and low power. The issue with TN LCD screens is that when you start viewing them at wider angles, the picture quality suffers greatly. In-Plane Switching (IPS) LCD monitors provide better color representation as well as wider-angle viewing, but they tend to be a bit more expensive and have somewhat slower response times

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9
Q

What types of networking will smart cameras often have built into them? (Choose two)

Bluetooth

IR

RJ-45

802.11b/g/n

A

Bluetooth

802.11b/g/n

Smart cameras have built-in wireless network connectivity for easy picture and video transfers. Many will include Wi-Fi, Bluetooth, and NFC

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10
Q

A user has brought his laptop to you because the screen is intermittently flickering. Which display component is most likely causing this?

Backlight

Screen

Inverter

A

Inverter

If you are having problems with flickering screens or dimness, it’s more likely that the inverter is the problem and not the backlight itself

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11
Q

Which of the following wireless communication types has a maximum distance of 1 meter and requires line of sight?

NFC

Bluetooth

IR

A

IR

Infrared (IR) is a short-distance, line-of-sight, point-to-point communication method. It’s usually used to transfer small amounts of data from one device to another. The maximum functional distance of IR in mobile devices is about 1 meter, with a viewing angle of about 30 degrees

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12
Q

What is the likely type of Wi-Fi antenna connector you will find on a laptop?

SMA-female-RP

SMA-male-RP

N-female

A

SMA-female-RP

The overwhelming majority of Wi-Fi antenna connectors for indoor rated antennas found on the device are type SMA. On the device will be a SMA-female. What makes a connector “male” is the center pin and threads on the inside, while a “female” connector will have threads on the outside

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13
Q

A user needs ports for external device in addition to what his laptop is capable of connecting. The user would like to have these devices available even without the laptop. What device provides that additional connectivity without the laptop?

Docking station

Port replicator

KVM switch

A

Port replicator

A port replicator is an attachment that provides the same ports or additional ports as a laptop. In addition, the port replicator does not require the laptop in order to offer the connectivity to the other devices

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14
Q

A warehouse manager at a factory is required to supervise productivity while walking and taking notes. She finds the laptop awkward to type on while walking but does not want to have to use two devices. What would you recommend she do?

Get a small tablet to synchronize with the laptop

Get a laptop with a rotating or removable screen

Get a smaller laptop

A

Get a laptop with a rotating or removable screen

Laptops with a rotating or removable screen allows the touch screen to function like a tablet. This would allow the warehouse manager to take notes with a tablet while keeping the laptop for her desk

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15
Q

After enabling your device for communicating using the IEEE.802.15.1 standard, what is the next step?

Entering the PIN code

Finding a device for pairing

Enter the IMAP server and port

A

Finding a device for pairing

The IEEE standard 802.15.1 is commonly known as Bluetooth. The first step in using Bluetooth after enabling the protocol is finding a device with which to pair

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16
Q

When attempting to pair with a Bluetooth device, what is the typical next step?

Entering the Bluetooth password

Entering the Bluetooth PIN code

Exiting out of any running Bluetooth applications

A

Entering the Bluetooth PIN code

When pairing two Bluetooth devices, depending on the security settings, it is sometimes necessary to enter a Bluetooth PIN code. In security configuration menus, the PIN is sometimes referred to as the Bluetooth passcode or passkey

17
Q

Your client is frustrated that her Bluetooth earpiece that was working yesterday is no longer working. As she asks you for help, what is the likely source of the problem?

Broken earpiece

Weak Wi-Fi signal

Bluetooth connectivity was lost

A

Bluetooth connectivity was lost

Bluetooth connectivity was lost between the earpiece and the once-paired device, likely a phone. You will examine the phone and troubleshoot connectivity between the phone and the earpiece

18
Q

Which mail protocol keeps all emails stored on a single device and can only be accessed from one device?

IMAP

POP3

S/MIME

A

POP3

POP3, or Post Office Protocol 3, keeps emails stored on one device. This means both sent and received messages are stored on that one device, so all email is accessed from that device

19
Q

Which mail protocol keeps all emails stored on the sever, allowing messages to be synchronized between multiple devices?

IMAP

POP3

S/MIME

A

IMAP

Internet Messaging Access Protocol, or IMAP, keeps emails on the server. This allows someone to view and work with their email from more than one device

20
Q

Which protocol is used for sending and receiving encrypted email?

S/MIME

SNMP

SignE

A

S/MIME

Secure/Multipurpose Internet Mail Extensions, S/MIME, is a protocol that allows someone to send a digitally signed email

21
Q

What service is built into Apple-developed and permits users and subscribers to store documents, media, and contact information off their devices?

BackCloud

iCloud

CloudOnline

A

iCloud

Apple’s cloud service called iCloud is for users and subscribers to store their media, contacts, and so on

22
Q

What technology lets you minimize how often a user must log in for multiple services?

SSO

Synchronization

Repudiation

A

SSO

Single sign-on is the authentication feature of users logging into their device, which in turn uses their authorization and credentials to authenticate to other systems or services. This is implemented through Active Directory or another centralized service that could store a user’s privileges

23
Q

A user comments he needs to use his phone to find a person’s cell number because the desktop mail application’s address book has some phone numbers but is missing the person’s phone number. What would you suggest that user do to make life easier?

Copy phone numbers on one central piece of paper

Verify all contact information as still current

Synchronize contact information between devices

A

Synchronize contact information between devices

The user should definitely synchronize contact information between the desktop mail application and his mobile device