MNEs in Emerging Markets Flashcards

1
Q

How is MNE strategy in EMs formed?

A

Through balancing the institution based view and resource based view

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2
Q

What is the institution based view?

A

Formal/informal institutions guiding strategy

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3
Q

What is the resource based view?

A

Competitive advantage dependent on value, rarity, imitability and non substitutable

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4
Q

Are domestic capabilities always applicable in foreign markets?

A
  • EMs require social and network capital not western technology
  • IKEA a success in China due to beginning as a JV and acquiring local knowledge
  • Need dynamic capabilities - ability to renew and recreate resources
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5
Q

What does keeping capabilities dynamic involve?

A

Sensing - scanning and searching for changes and opportunities

Seizing - developing new products and services in response to sensing

Reconfiguring - changing the composition or level/quality of capabilities

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6
Q

What are institutional voids in EMs?

A
  • Lack of available or developed local intermediaries

- Voids present in labour/product/capital markets

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7
Q

How should MNEs face voids?

A

Develop understanding of their existence, align with own resources and core competencies, be willing to experiment and explore competitive advantage - seek low cost entry modes first

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8
Q

What are the four strategic choices to respond to institutional voids?

A

Replication vs adaptation

Compete alone or collaboration

Acceptance vs attempt to change market context

Enter vs wait vs exit

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9
Q

What is replication vs adaptation?

A

Replicate business model, exploit global brand advantage in terms of knowhow, talent, finance but relies on convergence of taste

Adapt business model, products, organisations to institutional voids

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10
Q

What is the choice of competing alone or collaborating?

A
  • Compete alone
  • Acquire capabilities to navigate institutional voids through JVs/partnerships
  • Collaborating reduces risk of expropriation, synergistic benefits, local knowledge
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11
Q

What is the choice of acceptance vs attempt to change the market context?

A

Take the market context given or fill institutional voids in service of own business

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12
Q

What does enter vs wait vs exit mean?

A

Enter or stay in market despite voids - based on attractiveness

Explore opportunities elsewhere, based on firm performance

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13
Q

Why is adaptation best in EMs?

A
  • Different spending habits and preferences
  • Products designed for western middle class may be too expensive for EMs
  • Japanese Panasonic tried to export fridges from Japan but found they were too small for Chinese kitchen
  • Ikea very good at adaptation
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14
Q

How is poverty prevalent in EMs?

A
  • Africa and Asia contain 90% of the world’s rural population
  • India has rural population of 893 million
  • China has rural population of 578 million
  • Those living below poverty line $1.90 per day in SSA and southern Asia
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15
Q

What is the bottom of the pyramid?

A
  • Socioeconomic segment representing 75% of the world’s population
  • People earning less than $1500 p/a
  • Value conscious consumers
  • Unexplored territory for profitable growth
  • People living on less than $1.25 per day
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16
Q

What are the spending habits like of the very poor?

A
Dharavi - poorest slum in India:
- 85% have a TV
- 50% have a pressure cooker
- 21% have a telephone
Poorest people in Bangladesh devote 7% of income to communication services
17
Q

What is the 4A framework of marketing?

A
  • Acceptability - functional and acceptable products: meet local needs, local R&D necessary
  • Affordability - people having the purchasing power
  • Availability - supply chain and distribution, infrastructure limited in rural places - localise source
  • Awareness - product knowledge and brand awareness
18
Q

How should MNEs address low income consumers in terms of awareness?

A
  • Promote through a mix of outlets, form partnerships with NGOs
  • Tailor to the market
  • Need good CSR for NGO partnership, trusted by locals
  • P&G uses NGOs to sell its water: prevents disease
19
Q

How should MNEs address low income consumers through affordability?

A
  • Reduce package size (US vs Indian Pantene)
  • EOS = discounts
  • Price depends on the industry
  • Caution regarding government protest - protection of local industries
20
Q

What are the requirements of the BOP market that MNEs should consider?

A
  • High volumes of low margin, low value transactions
  • Informal markets: companies whose practices rely on certification may struggle
  • Long range mindset? BOP can take a long time to generate a return
21
Q

What is the tradeoff between replication and adaptation?

A

Local adaptation = increase in costs
Standardisation = cheaper

Adaptation could cannibalise appeal of brand

  • Loss of EOS
  • Loss of reputation
  • Operational complexity
  • Drastic product change
22
Q

What organisational adaptation factors should MNEs consider?

A
  • Tensions between subsidiaries and HQ likely
  • Reporting to HQ vs reporting to regional offices
  • Microsoft and Motorola adapted by requiring Chinese subsidiaries to report to HQ
23
Q

What is the adaptation process?

A
  • Identify the need to adapt
  • Determine what to keep and what to adapt
  • Acquire local knowledge
  • Tailor products to local needs
  • Adapt distribution approaches
24
Q

How can MNEs change the market? Why is it beneficial/not beneficial?

A
  • Fill voids e.g create own distribution
  • Improve quality standards
  • Train supply chain
  • Provide additional services

Win-win for MNE and host, first mover, good for networks

Risk of sunk cost/failure

25
Q

How did Loreal adapt to the Indian market in the 1990s?

A

1991 - shampoo failed due to lack of differentiation

Repositioned to middle-class Indian women, identified hair dye as promising segment, marketed as a luxury product, worked with partners in the marketplace and achieved profitability in 2004