MLA Professionalism

Question 1

10 Essential Skills for Success as a Phlebotomist

Answer 1

Computer Literacy

Continuous Learning

Numeracy Skills

Organization

Reading Text

Thinking Skills

Use of Documents

Work well with others

Writing Skills

Verbal Communication

Question 2

11 Observable signs of a Professional MLA

Answer 2

• Clean uniform
• Neat and well groomed hair, if short - tied up, if long
• No excessive or dangling jewelry
• Clean hands and nails
• Name tag
• No perfume
• Smiles (with your eyes if wearing masks)
• Good communication & Listening Skills
• Respectful
• Confidence
• Good eye contact

Question 3

Things MLAs may be asked to do:

Answer 3

• ECG
• Phlebotomy
• Glucometer Testing
• Paperworks
• Sedimentation Rate
• Urinalysis
• Maintenance

Question 4

Considered Assaults

Answer 4

• Drawing blood of minors without the presence of a parent or guardian.
• Drawing of blood on patient’s arm without their consent.

Question 5

Invasion of Privacy

Answer 5

• When you do ECG - and patient’s needed to undress, leave the room for a couple of minutes, then knock first before entering room.
• Talking about a patient’s requisition with your coworkers is a breech of confidentiality.

Question 6

Negligence Act

Answer 6

• Improper disposal or safe-keeping of needles or sharp equipments
• Only practice within your scope of practice

Question 7

4 Standards of Practice of CSMLS

Answer 7

1. Professional Responsibility and Accountability
2. Competent Application of Knowledge
3. Competence and Proficiency in Laboratory Practice
4. Communication and Collaboration

Question 8

7 Code of Professional Conduct

Answer 8

1. Medical laboratory professional are dedicated to serving the health care needs of the public.
2. Medical laboratory professionals work with other health care professionals to provide effective patient care.
3. Medical laboratory professionals shall protect the confidentiality of all patient information.
4. Medical laboratory professionals shall take responsibility for their professional acts.
5. Medical laboratory professionals shall practise within the scope of their professional competence.
6. Medical laboratory professionals shall share their knowledge with colleagues and promote learning.
7. Medical laboratory professionals shall endeavour to maintain and improve their skills and knowledge and keep up with current scientific advances.