Misc Notes

Question 1

● SWOT

Answer 1

○ Strengths
○ Weaknesses
○ Opportunities
○ Threats

Question 2

● Core Team Alignment Methods

Answer 2

○ Before kickoff
■ Clarify Project Goals
■ Discuss Team Members’ Hopes & Fears
■ Clarify Roles & Responsibilities
■ Working Styles
■ Agreements
○ @ project midpoint
■ Gratitude
■ Mood Meter
■ I like / I wish / I will
○ Wrap-up Session
■ Gratitude
■ Mood Meter
■ “Take it forward” feedback
■ Celebrate

Question 3

● Questions to help assemble a design team:

Answer 3

○ - What hard skills will you need to solve this challenge?
○ - What soft skills will help you solve this challenge?
○ - What perspectives are important to have on the core team, and which ones are important for the extended team?
○ - Is there a capability or perspective you need but don’t currently have access to?
○ - Are there skills or capabilities you may need but just for specific moments within the design strategy process?
○ - Do you have a good mix of thinkers, doers, dreamers, and tactical folks on the team you’re assembling?
○ - What is your project’s timeline?
○ - What is each individual’s availability?

Question 4

● 4 key components of desired outcome statements in JTBD

Answer 4

○ Direction of Change
■ Minimize, maximize, reduce…
○ Unit of Measure
■ Time, effort…
○ Object of the Need
■ The subject that will be stimulated by the job
■ What is the need about? What will be affected by doing the job?
○ Clarifier
■ Some extra information that helps to understand the need

Question 5

● JTBD desired outcome statement example:

Answer 5

○ Direction of change + Unit of measure + Object of need + Clarifier
○ Improve velocity of communication with restaurants e.g. to deliver faster.