Midterm Study Flashcards

1
Q

What is a differential cost?

A

One that varies between two options

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2
Q

Where does ethical behaviour ultimately come from?

A

People’s values and beliefs

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3
Q

What is ABC costing?

A

Activity based: Costs to activities then allocate those activities to products

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4
Q

What does JIT focus on?

A

Reducing inventories

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5
Q

What are cost of quality systems?

A

Ones that ID costs associated with defective items

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6
Q

What is the balanced scorecard?

A

Set of fin and non-fin targets to see if the org has achieved its stakeholder goals

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7
Q

What are the four views of the balanced scorecard?

A

Financial, customer, processes, learning and growth

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8
Q

What is dysfunctional decision making?

A

Local managers making a decision which conflicts with the goals of the organization

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9
Q

What is an operating unit responsible for revenues and costs?

A

Profit center

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10
Q

How to calculate residual income? Benefit of using it over other measures?

A

Difference between divisional income and cost of invested capital.

Better goal congruence

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11
Q

What is peak-load pricing?

A

Setting prices highest when capacity is approached

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12
Q

What is the 3C strategy?

A

Concise statement of
Competitive advantage with a
Clearly defined scope

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