MIDTERM Flashcards

1
Q

vision statement

A

outlines where you want to be, communicating the purpose and values of your business, providing an outline for your future goals

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2
Q

mission statement

A

talks about how you will get to where you want to be, and what you do today

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3
Q

business plan

A

a written description of your business’s future

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4
Q

executive summary

A

a short document or section that summarizes a longer report or proposal or a group of related reports in such a way that readers can rapidly become acquainted with a large body of material without having to read it all

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5
Q

3 types of strategy

A

differentiation, LCL (low-cost leader), focus (niche)

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6
Q

differentiation

A

distinguishing of a process from or service from others

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7
Q

LCL (low-cost leader)

A

low cost of operation; economizing efficiency, size, scale, scope, and cumulative experience

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8
Q

focus (niche)

A

concentration on one or a few segments of the market

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9
Q

tactics

A

methods used to implement a strategy

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10
Q

V = A / P

A

value = attributes / price

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11
Q

R - C = P

A

revenue - cost = profit

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12
Q

research & development

A

investigative work directed towards the innovation, introduction, and improvement of products and processes

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13
Q

product R&D

A

pertains to a consumer good, namely to its price, quality, and safety

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14
Q

process R&D

A

pertains to the means by which the consumer good is being made, including working conditions, and treatment of products and labor

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15
Q

mechanistic organization

A

hierarchical and bureaucratic; characterized by (1) highly centralized authority, (2) formalized procedures and practices, and (3) specialized functions

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16
Q

organic organization

A

characterized by (1) “horizontal” communications and interactions, (2) low specialization (knowledge resides wherever it is most useful), and (3) decentralization (great deal of formal and informal participation in decision making)

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17
Q

law of diffusion of innovation

A

a form of statistical analysis that explains how, why, and what rate new ideas and technology spread through culture

18
Q

categories of adopters

A

innovators (2.5%), early adopters (13.5%), early majority (34%), late majority (34%), laggards (16%)

19
Q

the golden circle

A

relative to the law of diffusion of innovation; illustrates that many people know what they do, but fewer people know how, and even fewer know why

20
Q

to calculate gross profit…

A

subtract your total income by your total COGs

21
Q

EBITDA

A

Earnings before Interest, Taxes, Depreciation, and Amortization

22
Q

line of credit

A

an arrangement between a financial institution and a customer that establishes a maximum loan balance that the bank will permit the borrower to maintain

23
Q

break-even analysis

A

used to calculate a margin safety; R - C > 0

24
Q

L + SE = A

A

liabilities + shareholder equity = assets

25
to calculate profits & losses...
gross profit subtracted by overhead
26
general environment
factors that affect a firm's strategy
27
6 factors of general environment
demographic, sociocultural, political/legal, technological, economic, and global
28
mitigation
neutralization
29
Porter's five forces
threat of new entrants, bargaining power of buyers, bargaining power of suppliers, threat of substitutes, and rivalry among competitors
30
value chain analysis
a strategic analysis of an organization that uses value-creating activities
31
primary activities of a value chain
inbound/outbound logistics, operations, marketing and sales, and service
32
support activities of a value chain
procurement, tech development, human resources, and general admin
33
RBV (resource-based view)
perspective that firms' competitive advantages are due to their endowment of strategic resources that are valuable, rare, costly to imitate, and costly to substitute
34
tangible resources
physical assets, financial resources, organizational resources, and technological resources
35
intangible resources
unique routines and practices, human resources, innovation resources, and reputation resources
36
SWOT analysis
a framework for analyzing a company's internal and external environment (strengths, weaknesses, opportunities, and threats)
37
3-of-7 7s HARD elements
strategy, structure, and system
38
4-of-7 7s SOFT elements
shared values, skills, style, and staff
39
experience curve
expresses a relationship between equations for experience and efficiency or between efficiency gains and investment in the effort; its application is based on the complex process of the human mind to develop, and its benefits or drawbacks to a firm
40
the Wal-Mart Effect
the economic impact felt by local businesses when a large firm opens a location in the area, forcing smaller retail firms out of business and reducing wages for competitors' employees