midterm 2 lecture terms Flashcards
attitude
favourable or unfavourable evaluative reaction toward something or someone. exhibited in beliefs, feelings, and intended behaviour.
theory of planned behaviour
whether or not we plan to do something depends on:
1. attitude towards behaviour.
2. subjective norms.
3. perceived control.
4. behaviour intention.
role-taking
assuming the role of another individual to understand their point of view.
foot-in-the-door technique
2-step compliance technique where influencer sets stage for main request by first asking for much smaller request.
self-perception theory
people develop attitudes by observing their own behaviour and concluding what attitudes must have caused it.
lowball technique
2-step compliance technique where influencer secures agreement with request and then increases the size of the request by revealing hidden costs.
self-presentation theory
we employ various strategies to shape what other think of us.
commitment theory
once you make a commitment to something you are unlikely to change your mind.
door-in-the-face technique
2-step compliance technique where the influencer prefaces heir real request with one so large it is rejected.
cognitive dissonance theory
tension arises when we are simultaneously aware of 2 inconsistent cognitions.
central route of persuasion
occurs when people focus on arguments most likely to change explicit attitudes. likely to lead to enduring change. analytical and motivated audience.
peripheral route of persuasion
occurs when people focus on unplanned/incidental cues most likely to build on implicit attitudes. cues trigger liking and acceptance but change easily. audience is not analytical or involved.
credibility
perceived expertise or trustworthiness of source of information.
reactance
unpleasant motivational arousal that emerges when people experience a threat to or loss of their free behaviours.
power of forewarning
warning people of the topic and position of an upcoming message often results in increased resistance to persuasion.