midterm Flashcards
5 divisions of a retail store
- sales promotion
- merchandising
- management
- finance
- human resources
responsibilities of visual merchandising department
- merch presentation
- store/department design
- store signage
- store/department layout
- merch placement and display
- building store’s brand image
- developing store environment
specific objectives of visual merchandising and display
- entice customer into store
- stimulate, motivate, and arouse customer curiosity and interest
- sell
- inform, educate, introduce, and explain new trends/concepts/products
- convince customer of the value
- be the silent seller
brand image
combo of tangible and intangible factors that describe what a shopper thinks about their relationship with the store
how do you communicate a brand image
- company mission statement
- sales associates relationships with customers
- store interiors
- store locations
store image
- what makes one shop there over another store
- positioning of a store in the channel of distribution
- differentiation from competition
- exclusivity of offerings
elements to consider when building store image
- physical
- personal
- customer service
- product
- price
- placement
- integrated promotional mix
store exteriors: marquee and banner
marquee: architectural canopies, extending out over their entrances
banner: outdoor fabric banner
store exteriors: advantages and disadvantages of awnings
advantages: supply shelter to weather, make viewing window more pleasant in the heat, and cuts down on glare and reflection
disadvantage: reduces effects of sunlight on displays
store exteriors: 4 types of windows found in a storefront
- straight front
- angled front
- arcade front
- corner front
store exteriors: types of windows found in malls
- open facade
- glass facade
- closed facade
display tools and strategies
art elements:
- color
- texture
- line
design principles:
- composition
what is the biggest motivation for buying something
color
are color trends limited to clothing?
no
color story
trending palette of complimentary colors