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Spring 24 > exam 1 cte4443 > Flashcards

exam 1 cte4443 Flashcards

1
Q

the 2 approaches to quality

A

quality control through
1. final inspection
2. product development

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2
Q

goals of quality assurance

A

1, provide products that meet/exceed customer expectations
2. sell product to enable companies to meet business objectives

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3
Q

quality assurance model

A

quality = materials + processes + products
- continuous improvement
- total quality management (TQM)

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4
Q

textile quality assurance

A

process of designing, producing, evaluating, and assessing products to determine if they meet desired quality level for company’s target market

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5
Q

quality control

A

?

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6
Q

consumer

A

one who uses/wears finished textile product

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7
Q

customers

A

consumers, companies, manufacturers, wholesalers, and retailers who buy fabrics, materials, and finished products

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8
Q

contractors

A

produce goods off-shore (international)

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9
Q

textile industry complex

A

?

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10
Q

quality

A

important but complex, many perspectives

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11
Q

materials

A

selection, characteristics, performance

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12
Q

5 quality perspectives

A
  • holistic
  • product
  • producer
  • consumer
  • value-based
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13
Q

quality: holistic perspective

A

the whole is more than the sum of its parts; “you will know it when you see it” concept

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14
Q

quality: product perspective

A

the parts that make up the product; total set of precise, measurable characteristics of finished product
- ex: higher thread count, higher quality

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15
Q

quality: producer perspective

A

consistent conformance to standards and specifications
- “quality is free”
- zero-defects management

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16
Q

quality: customer perspective

A

qualities that are important to consumers; ever-changing and not steady
- TQM
- deming cycle

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17
Q

quality: value-based perspective

A

products that perform at acceptable cost/price

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18
Q

deming’s 5-step cycle for quality improvement

A
  1. PLAN- consumer research
  2. DO- produce product
  3. CHECK- ensure products meet criteria
  4. ACT- market product
  5. ANALYZE- how product is received in marketplace
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19
Q

8 dimensions of quality

A
  • performance
  • features
  • reliability
  • conformance
  • durability
  • serviceability
  • aesthetics
  • perceived quality
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20
Q

target market: analyze…

A

customer demographics, lifestyle, and psychographics

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21
Q

product quality

A

total set of precise and measurable characteristics of finished product

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22
Q

first quality

A

best quality, meets standards

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23
Q

second quality (sub-standard)

A

defects

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24
Q

total quality management (TQM)

A

integrated and continuous improvement process involving everyone

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25
Q

customer satisfaction

A

how well product meets expectation

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26
Q

product development

A

design and engineering for products to be serviceable, producible, salable, and profitable
- evaluation and assessment must be integrated

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27
Q

AATCC

A

american association of textile chemists and colorists
- textile chem and wet processing industry

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28
Q

ASTM

A

american society for testing and materials
- largest nongovernmental standards writing body

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29
Q

ASQ

A

american society for quality
- improve quality of manufactured goods

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30
Q

AAFA

A

american apparel and footwear association
- sewn products industry; focus on brand protection, supply chain, and sourcing, trade, logistics, and manufacturing

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31
Q

TC2

A

coallition of leaders in US textile/apparel industry
- TC2 body scanning

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32
Q

ANSI

A

american national standards institute
- coordinates national voluntary agencies that develop standards

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33
Q

ISO

A

international organization for standardization
- coordinates many voluntary standardization organizations

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34
Q

NIST

A

national institute of standards and technology
- commercial dry cleaning

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35
Q

AFAI

A

industrial fabrics association international
- awnings, tire cords, ropes, etc

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36
Q

dry cleaning and laundry institute international

A

formerly IFI (international fabricare institute)

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37
Q

6 types of standard methods

A
  • test method
  • practice
  • specification
  • terminology
  • guide
  • classification
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38
Q

test method standards method

A

definitive procedure for the identification, measurement, and evaluation of one or more qualities/characteristics/properties

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39
Q

practice standards method

A

definitive procedure for performing operation or function that does not produce a test result

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40
Q

terminology standards method

A

document comprising of definitions of terms, descriptions of terms, explanation of symbols, abbreviations, and acronyms

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41
Q

specification standards method

A
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42
Q

guide specification method

A

series of options/instructions that do not recommend a specific course of action

43
Q

classification specification method

A

systematic arrangement or division of materials, products, systems, or services into groups based on similar characteristics such as origin, properties, use, etc

44
Q

types of standards

A
  • company
  • industry
  • mandatory
  • voluntary
  • international
45
Q

types of specifications

A
  • open
  • closed
  • target
  • functional
  • product
  • materials
  • process
  • inspection
  • test
  • acceptance
46
Q

open spec

A

allows for consideration of multiple vendors
- includes description of character and/or performance desired

47
Q

closed spec

A

specifies exact material, component, or product by manufacturer/vendor
- includes style number, trade name, etc

48
Q

cost for managing standards and specs

A

increase as
- specs and standards increase
- tolerances becomes tighter
- minimums for performance increase

49
Q

problems with writing specifications

A
  • incorrect/inconsistent word use
  • hard to understand form
  • vague sentences
  • incorrect references
  • poorly organized
  • credibility
50
Q

standardization

A

developing and applying rules for a consistent and uniform approach for specific activity for the benefit and with the cooperation of all concerned

51
Q

standards

A

set of characteristics/procedures that provide a basis for resource and production decisions

52
Q

specifications

A

precise statement of set requirements to be satisfied by a material, product, system, or service that indicates the procedures by determining whether each requirement is satisfied

53
Q

specification minimum

A

least or lowest acceptable value for any given parameter/dimension

54
Q

tolerance

A

range of acceptable values or allowable deviations from specified values

55
Q

product function specs

A

how well a product does what it’s designed to do
- clo
- few standard test methods evaluate product performance

56
Q

appearance specs

A

hanger appeal, quality issues, and performance dimensions
- matching, product symmetry, influence spreading and cutting
- workmanship

57
Q

fit specs

A

dimensions related to 3D form/body
- fit standards: ease

58
Q

construction specs

A

way to combine components and materials; describe general requirements, emphasize process
- aka. engineering specs
- standards address details; list minimums

59
Q

finishing specs

A

standards address finishing process; procedures, settings, materials, or ingredients used

60
Q

product zoning

A

some product parts more important for appearance than others; prioritize and define product areas
- highest priority zone: most likely to be viewed during f2f conversations or when using product

61
Q

standards/specs relating to product cost and quality

A

high production and material costs = high product cost
- based on understanding of customer’s price expectations
- cost of managing standards/specs is like a business expense to maintain consistent quality

62
Q

product integrity: internal vs external

A

internal integrity: consistency among materials, function, and structure
external integrity: consistency between product performance and consumer expectations

63
Q

clo

A

resistance to dry heat transfer provided by clothing
- amount of insulation necessary to maintain comfort under specified conditions

64
Q

made-up

A

aka. sample product or prototype
- to examine materials and process interactions

65
Q

product lifespan management (PLM)

A

enables electronic communication of details about products throughout the supply chain

66
Q

types of inspection

A
  • materials
  • source
  • incoming
  • in-process
  • during/duo-pro
  • product
  • shipment
  • vendor
67
Q

materials inspection

A

adherence to length , width, quality, and uniformity specs
- best upon arrival

68
Q

source inspection

A

items at supplier’s facility by individual
- convenient/immediate info on quantity
- process improvement

69
Q

incoming/receiving inspection

A

immediate visual exam of finished product

70
Q

in-process inspection

A

check products during production process
- during production/duo-pro inspection

71
Q

vendor inspection

A

ensures production meets buyer’s standards/specs
- planned/scheduled or unplanned/surprise

72
Q

product inspection (product audit)

A

search for non-adherence to characteristics, dimensions, and parameters

73
Q

conformance

A

materials, products, processes meet standards/specs

74
Q

nonconforming goods

A

don’t meet standards/specs

75
Q

final inspection

A

ensures finished product meets required standards/specs

76
Q

accreditation certificate

A

formal certification that company meets specific requirements

77
Q

vendor certificate

A

formal agreement based on material/product quality received over time

78
Q

component testing

A

assesses component interaction
- bond strength
- dimensional stability
- appearance assessment
- seam strength

79
Q

component testing: bond strength

A

tensile force to separate layers
- newly adhered materials and after cleaning
- assessment: one or more layers disintegrated, bond failure
- foam tear: foam tears first

80
Q

component testing: dimensional stability

A

assesses shrinkage/growth
- AATCC standard test method

81
Q

component testing: appearance assessment

A

can you see defects like blister, crack mark, pucker, delamination, etc

82
Q

component testing: seam strength

A

maximum resistance rupture at juncture formed by stitching together two or more materials
- measure of seam durability

83
Q

process material interaction: sewability

A

examines interactions among thread, materials, and needle

84
Q

user-product interactions

A
  • wear testing
  • appearance
  • size or dimensions
85
Q

wear testing

A

evaluate product for performance criteria
- user-product interations

86
Q

user-product interaction: appearance

A

examined visually, placed on flat surface at comfortable height
- product zones

87
Q

user-product interaction: size or dimensions

A

assessed with product on flat surface
- woven: full circumference dimensions
- knit: half width dimensions
- written instructions

88
Q

blister

A

bulge, swelling, or similar alteration of material surface

89
Q

crack mark

A

sharp break/crease in surface when rolled, bent, draped, or folded

90
Q

bubble

A

?

91
Q

pucker

A

wavy 3D effect
- closely spaced wrinkles

92
Q

buckling

A

material bends back on itself forming a fold, tuck, or pleat

93
Q

shearing/shear stress

A

produce yarn distortion if force applied at angle to warp or filling

94
Q

extensibility

A

materials ability to stretch slightly

95
Q

hygral extension

A

increase in fabric dimension with increase in relative humidity

96
Q

grin

A

individual stitches seen at stress seam

97
Q

needle damage

A

partially/completely severs yarn, deflects yarn at stitch line, or fuses fibers by needle
- needle damage % = # damaged yarns/total # yarns x 100

98
Q

bleed-through

A

adhesive appears on fabric’s technical face

99
Q

garment twist

A

?

100
Q

roping

A

?

101
Q

simulations

A

create critical part of use environment, usually to ensure safety

102
Q

packaging

A

specs for packaging related to distribution center criteria

103
Q

standard environmental conditions for testing textiles

A
  • temperature of 70 degrees, +/- 2 degrees
  • humidity of 65%, +/- 2%
  • doors and blinds closed to maintain temperature and humidity
  • conditioning room door open with lights off for consistent temperature and humidity
104
Q

product inspection

A
  • 4 point system
  • types of defects:
    • bow
    • birdseye
    • broken end
    • coarse end
    • coarse pick
    • crease mark
    • dropped stitch
    • dye streak
    • float
    • loose coarse
    • mispick
    • slub
    • snag
    • wrinkle
  • points per 100yd = (total points in roll x 3600) / (fabric width x total yards inspected)

Spring 24 (5 decks)

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