Midterm #1 Chapter 1-7 Flashcards

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1
Q

why os sport industry powerful; different from other indurstries

A

it is not affected by general flows of economies

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2
Q

why is sport not affected by economical flows

A

serves basic psychological needs (eustress, relaxation, competition, comradery)
strengthning of sport industry through inproving tech.

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3
Q

another differentiator of the sport industry

A

different sport value chain

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4
Q

normal product value chain

A

customer has role of buying endproduct

product increases in value with every step

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5
Q

sport product value chain

A

co-created by everyone involved

consumption, production, distribution and feedback occur at the same time

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6
Q

core sport product within the sport value chain

A

core product is the start for all other chains within the industry

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7
Q

professional preparation for the sport industry

A
general education
major courses in sport management
specialized training
field experience 
...
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8
Q

what is a professional attitude reflected in?

A

personal appearance

adjustment to workplace

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9
Q

professional image

A

posture
social media
attire and accessories

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10
Q

business etiquette

A

telephone
voicemail
email

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11
Q

when and where was the first sport management program established

A

1966 Ohio University

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12
Q

sport management

A
regulation 
management of recources
marketing
finance
operations
...
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13
Q

what do professionals need to understand in terms of different types of sports

A

good understanding of traditional and new sports

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14
Q

settings for sporting activities

A
singe, multi-, and college sports
media
sports sponsors
professional services
facilities
manufactures and retailers
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15
Q

sport industry segments

A

product type model
economic impact model
sport activity model
contemporary sport management (CSM) sport industry sectors model

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16
Q

3 sectors of contemporary sport management model (CSM)

A
public sector (fed./ state/ local govern. 
nonprofit sector (national/state sports organizations)
commercial sector (pro org. media, sporting goods) - NCAA, NFL, ESPN)
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17
Q

what is a stakeholder

A

sb. who has interest in a sport product

not all stakeholders are stockholders

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18
Q

examples for stakeholders

A

fans, cities, media, owners, sponsors…

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19
Q

what is a stockholder

A

sb. who has money invested, owns stocks

all stockholders are stakeholders

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20
Q

unique aspects of sport management

A

sport marketing
sport enterprise financial structure
sport industry career paths
sport as a social institution

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21
Q

sport marketing

A

is different because the product is gone after a game is over; more complimentary than core product

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22
Q

how is the sport industry a social institution

A

industry reaches higher diversity and social expectations

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23
Q

critical thinking

A

awareness of a set of interrelated critical questions
ability to ask and answe critical questions at appropriate timedesire to use those questions and accept result as guide to behave

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24
Q

future challenges and opportunities in the sport industry

A

tech
ethics and social responsibility
globilazation of sport

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25
Q

guidlines for maing ethical decisions

A

recognize ethical issue
evaluate alternative actions
make decision and test it
act and reflect on outcome

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26
Q

what can organizations achieve when they work in a collective

A

economies of scale

economies of scope

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27
Q

process by which sport organizations achieve goal

A

input -> transformation -> outputs

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28
Q

types of sport organizations

A

public
nonprofit
commercial

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29
Q

organizational environment

A

everything outside of the organization
devising strategies, tech., used power
role of stakeholdera

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30
Q

two organizational environment categories

A

general and specific

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31
Q

general environment elements

A
economy
tech
politics
social and cultural forces
demography
PESTEL
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32
Q

elements of the specific environment

A

directly related to the company

internal and external stakeholders, buyers, consumers, competition, supplier

33
Q

effectiveness

A

accomplishment of goal

34
Q

effeciency

A

accomplish goal with least possible recources

35
Q

evaluating organizational effectiveness

A

traditional and contemporary approaches

36
Q

competing value model

A

where is a company located in terms of externally/internally focussed, flexibility or being sable

37
Q

strategy

A

plans to accomplish goals
plans to cope with environment
steps in development of plans
organizational steps to gain competetive advantage

38
Q

examples for strategies

A

development and motives of partnerships and alliances

39
Q

best way to develop a good strtegy

A

combine different recources

40
Q

organizational culture

A

pattern of basic assumptions (stories and myths, symbols, language, cermonies and rites, physical setting

41
Q

organizational structure

A

formal organization
organizational chart
formal and informal groups within a sport organization

42
Q

structure of an organization

A

specialization (high or low)
formalization (high or low)
centralization (high or low)

43
Q

specialization of an organization

A

the division of labor within in organization

if low: a few people do the entire job

44
Q

complexity of specialization within an organization´s structure

A

vertical - hierarcy
horizontal
spacial (physical space)

45
Q

formation of an organization

A

how much knowledged is written down - formaliazed

46
Q

centralization of an organization

A

how decisions are made

high centralization: just a few people make decisions

47
Q

organizational design

A

structural configurations used by sport org. leaders to reach goals

48
Q

what is mintzberg´s design configuration based on

A
interplay of top management
middle management
technical core
administrative support staff
technical support stuff
49
Q

mintzberg´s proposed design

A
simple structure
machine bureaucrcy
professional bureaucracy
tntrpreneurial
innovative
missionary
political
50
Q

two frameworks to study organizational change

A

organizational life cycle

contextualist approach

51
Q

organizational life cycle of an organization

A

stages of growth (Entrepreneurial-, collectivity-, formalization-, elaboration stage)

52
Q

innovation

A

product innovation
process innovation
radical or incremental innovation
sources of innovation

53
Q

product innovation

A

creation of new produt designs

54
Q

process innovation

A

improve efficiency or effectiveness of org. process

55
Q

defintion of interscholastic athletics

A

sport connected to school - especially high school
a key segment of sport industry
major economic impact

56
Q

first interscholastic athletics competition

A

interscholastic football association (1888)

57
Q

governance of interscholastic athletics

A

individual state associations

58
Q

examples for interscholastic state associations

A

midwest federation of state high school athletics association (1921)

59
Q

values of interscholastic athletic programs

A

support academic mission of school
educational
success in later life

60
Q

what are negative views for interscholastic sport programs based on

A

injuries
money could go in other areas
to early sport specialization

61
Q

state with highest interscholastic sport participation

A

texas and california

62
Q

impact of title IX in interscholastic athletics

A

1972

increase in female participation

63
Q

operating models

A

structures to fit stakeholders´ needs

64
Q

what need to be considered to structure athletic departments

A

size of school district
centralized vs. decentralized organizational structure
public vs. private school
athletic budget

65
Q

careers in interscholastic athletics

A

executive director
chief financial officer
director of media relations and marketing
director of memebership services

66
Q

job positions at local school level

A
athletics director (AD)
assistant AD
athletic business director
coaches
athletic trainers
67
Q

issues facing interscholastic athletics

A
budgetary 
injuries
experienced and certifies ADs
experienced and certifies coaches
too many participation option
fair play
parents
68
Q

media relations of interscholastic athletics

A

live content

NCAA won´t allow HS sports onschools and conf-owned networks

69
Q

what is organized physical activity based in

A

communities
schools
local sport organ.

70
Q

what includes community sport

A

recreational- and competetive sport

71
Q

on who does community sport emphasize

A

more on participant than on spectator

72
Q

benefits of community sport participation

A

physical benefits
quality of life
family life
sense of community and social capital

73
Q

size and scope of community sport

A

millions participate in U.S. and Canada

trends depend on sport

74
Q

canadian community sport organizations

A

almost exclusively sport clubs

75
Q

U.S. community sport organizations

A

public
commercial
not-for-profit

76
Q

challenges of community sport management

A

structure and delivery system
governance
human recources

77
Q

human recources of managing community sport

A

planning
recruiting and selecting volunteers and paid personel
training and development

78
Q

what are organized youth sport activities usually structured as

A

classes
instructional leagues
competetive leagues
after-school programs