Midrange Storage Solution Design: Midrange Storage Solution Sales Engagement

Question 1

What are the Presales portions of the Project Management Cycle?

Answer 1

customer engagement
environment and data capture
Sizing and proposal
analysis of assessment results and site remediation

Question 2

What are the Presales portions of the Project Management Cycle?

Answer 2

analysis of assessment results and site remediation
detailed design

Question 3

What are the Services portions of the Project Management Cycle?

Answer 3

Implementation
Data migration

Question 4

What is the customer engagement phase?

Answer 4

the origin of the solution design

Question 5

What is done during the customer environment and data assessment phase?

Answer 5

pre-site survey of the environment
list of information around business objectives of all parties

Question 6

What are the 3 types of information that are captured during the customer engagement phase?

Answer 6

configuration (physical systems, OS, processors, etc.)
workloads (storage access, utilization, etc.)
data (amount stored, age, etc.)

Question 7

What is done during the assessment analysis and site remediation phase?

Answer 7

captured logs and configuration files processed by tools that translate cryptic files

Question 8

What is done during the solution sizing and customer proposal phase?

Answer 8

information fed to sizing tool - to size and quote

Question 9

What happens in the architect detailed design phase?

Answer 9

architect uses information gathered by presales to produce detailed configuration guidelines - validates w/ existing environment

Question 10

What happens during the professional services phase?

Answer 10

final phase of sales engagement will insure implementation

Question 11

What is the AE role?

Answer 11

orchestrate project events and required resources

Question 12

What is the Project Manager (PM) role?

Answer 12

manage the project life cycle by ensuring the achievement of milestone dates

contacts resource management to define technical needs

Question 13

What is the Pre-Sales Architect (PSA) role?

Answer 13

work with a product specialist to provide technical knowledge, gather customer information, and validate technical requirements

Question 14

What is a Solutions Architect (SA) role?

Answer 14

Perform the consultative role during presales phase, create solution design, plan detailed configuration

Question 15

What is a Implementation Specialist (IS) role?

Answer 15

configure storage system in production and migrate the existing customer data

Question 16

Based on an RFP from a customer and subsequent data collection about the customer site, a storage solution was designed and implemented. But its components had some compatibility issues at the site. What could have been done to avoid this problem?

Answer 16

Check if the solution is appropriate for the customer environment in E-Lab Navigator.