Mid Term 2 Chapter 4,6,7 Flashcards
What is Emotionally counterfeit:
statements that appear to describe feelings, but lack emotional content.
What is Emotional intelligence (EI) and the 4 main componts
to describe the ability to understand and manage our own emotions and be sensi- tive to others’ feelings.
1. self-awarenss
2. Self management
3. Social awarenss
4. Realtionship management
What is Emotions
as feeling states that include physiological changes, cognitive interpretations, and outward expression.
What is Reappraisal
rethinking the meaning of emotionally charged events in ways that alter their emotional impact
- related to positive psychological health outcomes
What is emotional labour
to describe situations in which managing or even supressing emotions are both appropriate and necessary
What is Emotional Contagion
Emotions can spread from one person to another through a process
What is Interpersonally
emotions that is through your own thought processes.
What is facilitative emotions
which contribute to effective functioning
What is debilitative emotions
hinder or prevent effective per-performance.
- they are usually more intense and longer lasting than facilitative emotions and are frequently based on irrational thinking.
What is communication apprehension
An example of a debilitative emotion
- feelings of anxiety that plague some people at the prospect of communicating in an unfamiliar or difficult situation such as giving a speech, meeting strangers, or being interviewed for a job.
What’s the difference between debilitative emotion and facilitative emotions
intensity and second characteristic of debilitative feel- ings is their extended duration( feeling sad after a breakup)
What is Rumination
involves recurrent thoughts not demanded by the immediate environment
-rehashing negative events over and over in your head increases feelings of sadness, anxiety, and depression, and makes them last longer
What is rational–emotive approach
a method is based on the idea that the key to changing feelings is to change unproductive cognitive interpretations
a cognitively-based therapeutic approach that involves getting rid of debilitative emotions by changing one’s thinking.
for example Activating Event: Being called names, Thought or Belief: “I don’t deserve to be treated like this.”, Consequences: hurt, anger
- Step 1: Monitor emotional reactions
- Identify stimuli and events/experiences that you have unpleasant emotional reactions to
- Pay attention to your self-talk/ Intrapersonal communication
- Use your self-talk/ Intrapersonal communication to dispute fallacies
What is Self-talk
the non-vocal, internal monologue that is our process of thinking.
To understand how self-talk works, pay attention to the part of you that, like a little voice, whispers in your ear.
What are the 6 Fallacy
- perfection
- approval
- Should
- overgeneralization
- causation
- helplessness
- catastrophic expectations
What is Fallacy of perfection
People who accept the fallacy of perfection believe that a worthwhile communicator should be able to handle any situation with complete confidence and skill.
- You become more liberated each time you comfortably accept the idea that you are not perfect.
“I made a mistake—I guess I’m human, and I learned something from it” is far more facilitating.”
What is Fallacy of approvel
go to extreme lengths to seek acceptance from others, even to the extent of sacrificing their own principles and happiness.
- can lead to some ludicrous situations, feeling apologetic when you’re not at fault.
Fallacious approval seeking:
“If I speak up about those racist jokes, the others will probably think I’m hung up on political correctness.”
Rational:
“I hope they won’t think I am overly PC but I’d rather speak up than compromise my beliefs.”
- abandoning the fallacy of approval does not mean living a life of selfishness.
What is fallacy of should
One source of unhappiness is the inability to distinguish between what is and what should be
-Hold expectaitons of others and ourselves
- it’s more realistic to think, “I wish they would behave the way I want—but maybe I’m being unrealistic to expect better behaviour.”
What is fallacy of overgeneralization
occurs when a person bases a belief on a limited amount of evidence
- “Some friend I am! I forgot my best friend’s birthday.”
- It’s more rational and less punishing to avoid overgeneralizing.
- A second, related category of overgeneralization occurs when we exaggerate shortcomings: (she is always late my exapmle)
-
what is fallacy of causation
believe they should do nothing that can hurt or in any way inconvenience others because it will cause undesirable feelings.
“ I want tell my friend that they have interrupted our other friend multiple times becuase I don’t want to make them upset” (my example)
- We may act in provocative ways, for which we are responsible, but each person is also responsible for the way they react.
Taking ownership for your actions and reactions can often lead to a sense of empowerment.
what is fallacy of helplessnes
suggests that forces beyond our control determine our satisfaction in life. People with this outlook continually see themselves as victims:
“There’s no way a woman can get ahead in this society. The best thing I can do is to accept it.”
what is fallacy of catastrophic expectations
Some fearful people operate on the assumption that if something bad can happen, it probably will.
- If i ask my friends to hang out, they problay wont because they have something better to do” (my example)
- start imagining terrible conse- quences, a self-fulfilling prophecy can begin to build.
what is emotion management
involves self-awareness, emotional intelligence
how are emotions experienced and expressed influcend
Personality, culture, gender, social con- ventions and roles, social media, and emotional contagion
we must reconginze the difference between…
feelings and acting
Appropriate emotional expression requires what
willingness to accept responsibility for one’s feelings instead of blaming them on others
Deteremined to share our emotions properly we need to ..
hoose the proper time and place.
What is emotional intelligence
The ability to recognize emotions in ourselves and others, to manage our emotions, and to use emotions to enhance our self-motivation, our empathy, and our relationships with others.
what is abstraction ladder
A range of more-to-less abstract terms de- scribing an event or object.
what is ambiguous language
ambiguous language Language that consists of words and phrases that have more than one commonly accepted definition
what is assertiveness
Clearly expressing thoughts, feelings, and wants.
what is “but” statement
A statement in which the second half cancels the meaning of the first, for example, “I’d like to help you, but I have to go or I’ll miss my bus.”
what is code switching
Alternating between two or more languages or varieties of a language in a single conversation.
what is convergence
The process of adapting one’s speech style to match that of others with whom one wants to identify. See also divergence.
what is divergence
A way of speaking that emphasizes difference from others. See also convergence.
