MGT Capstone exam 2 Flashcards

1
Q

Centralized organization

A
  • top down strategic planning
  • problems go up the hierarchy, decisions flow down
  • CEO makes decisions, lower levels implement them

pros: consistency in strategy, organizational coherence
cons: communication difficulties across levels

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2
Q

decentralized organization

A
  • regional / local managers empowered to make decisions

pros: decision makers positioned closer to local markets, manager motivation, decision making speed and efficiency
cons: lack of organizational coherence

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3
Q

4 types of horizontal organizational structure

A

functional
multidivisional
simple
matrix

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4
Q

horizontal organizational structure - functional

A
  • employees grouped into functional areas based on domain expertise and which usually correlate to steps in value chain
  • leaders of functional areas report to CEO who coordinates and integrates work of each function
  • works best when firm has narrow focus and small geographic footprint

pros: expertise in each function, high performance units, increased focus and accountability
cons: lack of organizational cohesiveness, hard to communicate across units, too many specialists dont produce well rounded ceos/ managers get siloed

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5
Q

horizontal organizational structure - multidivisional

A
  • structure used as firm diversifies products and locations
  • organization is a collection of semi autonomous SBUs
  • each sbu: has profit and loss responsibility, operates largely independently
    led by unique ceo who is responsible for sbu strategy and operations
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6
Q

horizontal organizational structure - simple

A
  • founders/ceos make all of the strategic decisions and run day-to-day operations
  • professional managers and strategic systems are usually not in place
  • low degree of formalization and specialization
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7
Q

horizontal organizational structure - matrix

A
  • organizing both by product function AND location
  • used to be more popular but has become less popular because not intuitive to have more than one organizing principle
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8
Q

vertical integration: backwards vs. forward integration

A

backwards
- owning inputs of the value chain like raw materials
- costco example: buying their own chicken farm

forwards
- owning/internalizing activities closer to the customer (distribution, sales, service)
- ex. coke and pepsi becoming their own bottlers, apple creating their own retail stare

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9
Q

vertical integration
benefits
risks
most useful when

A

most companies are not fully integrated because it is expensive and hard to maintain

benefits: improved quality, ease of scheduling and planning, allows for investments in specialized assets, securing critical supplies and distribution channels

risks: increased costs, reduced quality in learning stages, reduced flexibility, increased regulatory scrutiny

useful when: there are quality/scarcity issues with raw materials, to enhance consumer experience by eliminating annoyances and porr interfaces

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10
Q

four types of diversification

A

single business
dominant business
related diversification
unrelated diversification

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11
Q

single business

A

diversification
- most companies start like this
- company receives more than 95% of revenue from one product/market
- susceptible to economic downturns in a specific market

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12
Q

dominant business

A

diversification
- operates in multiple segments, but one does most of the revenue generating
- 70% < 1 product < 95%

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13
Q

related

A

diversification
- no more than 70% revenue from one single product/market
- has many different products, but that are similar in some way

benefits:
- value chain similarities (suppliers and customers)
- economies of scope (benefits to one company for making two products)
- synergy: the whole is greater than the sum of the parts

drawbacks:
- may miss out on good industries
- risk exposure (any one of the products could drive down whole ecosystem)

highest mean performance; lowest variation/most predictable performance

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14
Q

unrelated

A

diversification

  • has many products/operates in many markets with no obvious link between them

benefits: risk mitigation–odds that a downturn in one would correlate with a downturn in another? low. pure corporate strategy approach, only caring if its a good industry or not

drawbacks: hard to manage, shareholders could do this themselves

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15
Q

strategic alliance definition

A

agreements between two or more entities to cooperate in some way

involves the sharing of knowledge, resources, and capabilities to develop products, services, or processes

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16
Q

why do strategic alliance

A
  • I want to do more of what im already doing
  • Im trying to learn how to do more and I want to learn to do it from your company (harder to do, why would the other company want to share knowledge–less incentive)
  • strengthen competitive position
  • enter new markets
  • hedge against uncertainty
  • access critical complementary assets
  • learn new capabilities
17
Q

cage framework outline

A

distance is the main cost and risk of expansion. cage is acronym for different types of distance

cultural
administrative and political
geographic
economic

18
Q

cage–cultural

A
  • disparity between a firms home and host country, specifically social norms, morals, beliefs, values
  • consists of power distance, individualism, uncertainty avoidance, long-term orientation
19
Q

cage–administrative and political

A
  • captured in factors such as shared monetary/political associations, political hostilities, weak or strong legal and financial institutions
  • administrative and political barriers include tariffs, quotes, restrictions
20
Q

cage–geographic

A

physical size, within country distance to borders, topography, time zone, public infrastructure

21
Q

cage–economic

A
  • wealth and per capita income of consumers
  • wealthy counties trade with wealthy countires
22
Q

four models of global strategy

A

global standardization
multidomestic model
international model
transnational model

23
Q

global strategy–global standardization

A
  • high cost reduction, low local responsiveness
  • based on wherever resources/capabilities have the lowest cost
  • products are standardized across national markets, one version of the product is sold worldwide to achieve economies of scale
  • operations are rationalized with centralized coordination and control; centralized decision making authority in worldwide division headquarters

ex. consumer electronics, luxury products, pharmaceuticals

24
Q

global strategy–multi domestic model

A
  • low cost reduction, high local responsiveness
  • local consumers ideally perceive products as local
  • business units in one country are largely independent of each other
  • strategy and operating decisions are decentralized to SBUs in each country
  • con: can be costly and inefficient, duplication of business functions across countries

ex: consumer products, food products, european markets

25
global strategy--international model
- low cost reduction, low local responsiveness - when a company has a dominant domestic market but sells the same products in foreign markets too ex. companies with large domestic markets and strong reputations/brand names
26
global strategy--transnational model
- high cost reduction, high local responsiveness - both product and location are fundamental - seeking to achieve both global efficiency and local responsiveness - difficult to achieve because of simultaneous requirements: strong central control and coordination, decentralization to achieve local market responsiveness, having more than one fundamental organizing principle is same as having none ex. caterpillar makes 80% of their tractors the same way, then ships it to final destination who finishes it in localized ways
27
five stages of industry life cycle why does it exist
why? overtime the number of size of competitors change, different types of consumers enter the market, the supply and demand sides of the market change introduction growth shakeout maturity decline core competencies: R&D, then cost control
28
industry life cycle--introduction
core competence: research and development - barriers to entry are high, up-front costs, can be capital intensive to create a product category that will attract customers - strategic objective: market acceptance and future growth - biggest issue: uncertainty technical and market uncertainty//can we actually make it, if yes, will people buy it? current: consumer space travel
29
industry life cycle--growth
- occurs after a sharp increase in demand, first time buyers are rushing to purchase - proof of concept has been demonstrated past technical uncertainty, early defects are eliminated - products.service standards emerge (the common set of features and design choices; can emerge from competition or be imposed by government; product is getting more homogenous) current: AI/LLMs
30
industry life cycle--shakeout
- rate of growth declines, trouble attracting new marginal customers - firms begin to intensely compete - weaker firms forced out, industry consolidation - price is important competitive weapon current: streaming media platforms
31
industry life cycle--maturity
- only a few large firms remain with significant economies of scale - processes/products are maximum efficiency - demand driven largely by replacement/repeat purchases; no new customers entering the market - market has effectively reached its maximum size. industry growth is zero or negative current: laptops
32
industry life cycle--decline
- demand falls rapidly - innovation efforts largely cease, not trying to add new features - strong downward pressure on prices - often caused by another breakthrough in technology, not always because of poor strategy strategic options: - exit: bankruptcy/liquidation - maintain a niche - consolidate, merge w/competitors - focus on next generation technology current: ink printers
33
network effects
in a market with network effects, the value of a good or service increases with the number of users
34
direct vs. indirect network effects
direct: interaction and compatibility, how many people use the product indirect: availability of complementary goods positive feedback loop: - indirect and direct reinforce each other; more people that use it makes more complements available etc. - a large installed base attracts producers of complementary goods