MEP 2.1 professional conduct

Question 1

what is pharmacy professionalism

Answer 1

set of values, behaviours and relationships that
underpin the trust the public has in pharmacists.
Examples of these are:
* Altruism
* Appropriate accountability
* Compassion
* Duty
* Excellence and continuous improvement
* Honour and integrity
* Professional judgement
* Respect for other patients, colleagues and other
healthcare professionals (including listening to
and acting on feedback when needed)
* Working in partnership with patients, doctors
and the wider healthcare team in the patient’s/
public’s best interest
* Work within competence
* Ensure patient is placed at the centre of all
decision making
* Being honest about scope of practice
* Knowing when to seek support.

Question 2

what is professional judgement

Answer 2

use of knowledge and experience, as well as critical reasoning to make an informed professional decision,

Question 3

when is professional judgement used

Answer 3

to help solve a problem or in relaton to a patient. pr polcies and procedures affecting a patient.

Question 4

what does professional judgement take into acocunt

Answer 4

the law, ethics, relevant standard and other relevant factors related to the surrounding circumstances.

Question 5

what do professional judgement resonate with

Answer 5

core values, attitudes and behavioural indicators of professionalism

Question 6

what is step 1 of exercising professional judgement

Answer 6

identify ethical dilemma of professional issue

Question 7

what is step 2 of exercising professional judgement

Answer 7

gather all relevant information and research problem :

• Facts
• Knowledge
• Laws
• Standards
• Good practice guidance
• Advice from support services, head office, line
  managers or colleagues

Question 8

what is step 3 of exercising professional judgement

Answer 8

identify all possible solutions

• consider and act in the best interest of patient
• consider and manage any personal interest or organisation goals, incentives and targets

Question 9

what is step 4 of exercising professional judgement

Answer 9

consider pros and cons of possible actions

Question 10

what is step 5 of exercising professional judgement

Answer 10

choose a justifiable option

Question 11

what is step 6 of exercising professional judgement

Answer 11

record the decision making process where appropriate. this may be a record in patients Medciation Record, medical record, back of rx register

Question 12

what is professional empowerment

Answer 12

enabling professionalism and professional judgement

• creating an environment that allows the implementation of professional judgement

Question 13

how i