Mentor Subordinates Flashcards
Control your emotions
Keep a cool head and convey a calm demeanor
Effective listening skills
Control your emotions, use of nonverbal communication, be aware of your surroundings, holding your fire, listen for the whole meaning, listen for facts, listen for changes in tone.
Use of nonverbal communication
Body language tells interests and intent.
Be aware of your surroundings
Conducive to listening
Holding your fire
Actively silent until you understand your Marines point of view
Listen for the whole meaning
Listen for generalizations or threads of meaning that can be derived from the facts
Listen for facts
Facts from personal opinion
Listen for changes in tone
Rate tone and volume. May indicate indicate insecure.
Empathy is the ability to understand the emotional makeup of other people
Requires understanding their perspectives sensing their emotions and taking active interest in their concerns
Two types of feedback
Positive feedback and guidance feedback
Effective feedback includes
The situation, the Marines actions, and the result of that behavior
Positive feedback
Strengthens desired behaviors, increase behavior repetition
Guidance feedback
Provides a course of correction in a nonthreatening manner, and eliminates undesired behavior
SMART
Well written goals typically have five characteristics that form this acronym
S for specific
Specific straightforward and clearly define. Begin with action words such as direct coordinate develop plan etc.
