MEMOS

Question 0

According to the Cancelling Responses from CACC memo if Fire Control relays that Ambulance advises they are cancelling their response and no longer responding what should the Captain do?

Answer 0

The Captain should acknowledge and continue to the scene, but use due discretion as to the urgency of the response.

Question 1

According to the Cancelling Responses from CACC memo, what should the Captain do if Fire Control relays that Ambulance advises they are on scene and medical assistance is no longer required?

Answer 1

The Captain should acknowledge and cancel the response.

Question 2

According to the Cancelling Responses from CACC memo, if Fire Control relays that Ambulance advises there is no medical emergency at an MVC, what should the Captain do?

Answer 2

The Captain should acknowledge and continue to the scene non-emergency to check for other hazards.

Question 3

According to the Customers Requiring Special Assistance memo, what are the steps to take when ff believe that more service could be provided to address the mental health or social service needs of customers? 3:

Answer 3

1. Provide courteous, helpful service
2. Advise customer that you see a need that you believe requires additional help and advise you will start the process
3. Contact Division of Fire Life Safety with details of customer (location, contact info and particular issues)

Question 4

According to the Customers Requiring Special Assistance memo, who is responsible for contacting the appropriate agency to make the agency aware of the need the firefighters have identified?

Answer 4

The Division of Fire Life Safety and Education.