Fire Officer Handbook CH. 3 FIREFIGHTERS AND THE FIRE OFFICER

Question 0

the text book references James O Pages specific recommendations to developing competencies to assist fire officers, these are? 3:

Answer 0

• develop a personal library
• know the neighbourhood
• use problem solving skills

Question 1

according to the book Effective Fire Company Command, a fire company’s officers duties are divided into three distinct roles which are?

Answer 1

• Supervisor
• Commander
• Trainer

Question 2

According to the text, Chief Officers in large cities responded to an email to list the most important tasks they wanted a new fire officer to do well, what were they? 4:

Answer 2

• beginning of shift report
• notifications
• decision making
• problem solving

Question 3

According to the text there are three activities to necessitate a good working relationship with a supervisor, they are?

Answer 3

• keep your supervisor informed
• make appropriate decisions at your level of responsibility
• consult with supervisor before making major disciplinary actions or policy changes

Question 4

According to the text, what is an Actionable Item?

Answer 4

Employee behaviour that requires an immediate corrective action by the supervisor.

Question 5

According to the text the Equal Employment Opportunity Commission guidelines state that verbal and physical conduct of a sexual nature is harassment when the following conditions are present…4:

Answer 5

• employee made to feel they have to endure such treatment to stay employed
• whether employee submits to or rejects such treatment is used when making employment decisions
• employees work performance is affected
• an intimidating, hostile, or offensive work environment is present

Question 6

According to the text the fire station is a business work location/professional environment. The fire officer can help maintain an appropriate work environment by encouraging and enforcing acceptable behaviour whenever on duty. The officer accomplishes this by taking the following 3 steps?

Answer 6

• educate employees on workplace rules and regs that define expected behaviour.
• promote the use of ‘on duty’ speech
• be the designated adult