Membership - Employment

Question 1

Topics covered by the WAL

Answer 1

1) State, interstate and federal award inspection, interpretation, and information
2) Industrial disputes
3) Enterprise agreements and contracts of employment
4) Redundancies and terminations
5) Wage rates
6) Unfair dismissals
7) Leave provisions such as personal Leave, long service leave, annual leave and maternity leave
8) Workers compensation
9) Occupational health and safety / WHS advice
10) EEO and anti-discrimination
11) Bullying
12) Workplace policies
13) Human resources issues
14) Superannuation
15) Creating a flexible workplace, and

Question 2

WAL - USP

Answer 2

1. No time limit
2. Unlimited number of questions
3. Free initial consultation with a lawyer
4. 60 years’ experience
5. HR & legal professionals
6. Most popular service
7. No wait times
8. Resolve 97-98% of issues straight away
9. Remainder escalated to ABLA

Question 3

Explain USP 1 & 2 - time limit & no. of questions

Answer 3

There is no time limit for a call and you can ask an unlimited number of questions.

Question 4

Explain USP 3 - initial consultation

Answer 4

You could say it replaces an initial consultation with a lawyer. As you probably know, he who has said that ‘talk is cheap’, has never hired a lawyer. So, if you can resolve questions you have at your fingertips, why wouldn’t you do it?!

Question 5

Explain USP 4 - 60 years experience

Answer 5

The advice line leverages over 60 years of experience in advising businesses on workplace relations issues.

Question 6

Explain USP 5 - HR & legal professionals

Answer 6

The Advice line consists of a team of HR & legal professionals in Employment Practices Law (important) with an enormous depth of knowledge.

Question 7

Explain USP 6 & 7 - popularity & wait times

Answer 7

They take more than 25,000 calls a year, increasing year on year. However, there are on average no wait times on calls as we always keep the staff levels just right.

Question 8

Explain USP 8 - 97% - 98% resolution

Answer 8

If you call thru to the advice line with a problem, about 97 to 98% of these problems get resolved by the advice line. The remaining 2 to 3% will be escalated to the law firm, Australian Business Lawyers & Advisers.

Question 9

Joe on WAL

Answer 9

• They deal with a whole range of issues that arise in the workplace, what’s the rate of pay I need to pay this person in my business, right to someone assaulted someone in the business and I need to take some disciplinary action, what do I do?
• There is a whole range of things people deal with in the workplace and from an employment perspective the WAL can assist in some way with all of them.

Question 10

Typical WAL questions

Answer 10

1. “What award covers my business and what is the wage rate for various jobs?”
2. “I have to retrench staff, what do I do and how much will I have to pay?”
3. “Can an employee take sick leave during their notice period?”
4. “I have a female area manager coming back from maternity leave. Her role is important and full time but she only wants to work part-time. What do I do?”