Medicines Information

Question 1

What are the 4 stages of answering an enquiry?

Answer 1

1) Understand the question
2) Carry out your research
3) Prepare your answer
4) Feedback your answer

Question 2

In stage one of answering an MI question, what details do you need to know?

Answer 2

• Who is enquirer?
• What do they want to know and why?
• Details of dose and indication for med
• PMH and drug history of patient
• When is info needed
• If supplying the answer is ethically correct (3rd party enquiries etc…)

Question 3

When researching the question, what are you aiming to do?

Answer 3

FIND:

• Right answer (in 2/3 independent sources)
• Every time
• ASAP

Question 4

When preparing an answer, what 6 things should you do?

Answer 4

1) Answer only if competent
2) Consider enquirers prior knowledge and needs
3) Apply information to the patient
4) Comprehensive, practical advice, follow up
5) Details on OTHER ISSUES FOUND
6) Get answer checked

Question 5

Why should you document a MI request? (5)

Answer 5

• So others can see what advice given
• In case asked same question again
• Demonstrate advice given was up to date at that time
• To record workload
• To avoid forgetting details or duplicating searches

Question 6

What should you document regarding an MI question?

Answer 6

STEP 1:

• Enquirers details and contact info
• Patient details
• Details about question, drug history, PMH
• Ethical concerns and why took action you did

STEP 2:
- Resources used

STEP 3&4:

• Document answer exactly how given
• Cite refs if written answer
• Document who fed back to and when
• Keep correspondence copies
• Keep details of those who checked answer

Question 7

List 4 things that an MI centre do…

Answer 7

1) Information and advice
2) Education and training in information skills
3) Planned into of new medicines (appraise and assess data)
4) Quality assurance (peer review, guidelines, checking, incident reporting, user surveys)

Question 8

What evidence search database can be useful and reliable as a source for answering MI questions?

Answer 8

NICE evidence search

Question 9

List 2 lists provided that contain approved sources for use in MI questions

Answer 9

1) RPS essential websites for pharmacists

2) UKMi essential resource list