Medical Records Flashcards

1
Q

Medical records are?

A

One of the most important and complicated tasks for the hospital staff. Veterinary medical records include a wide range of forms and logs that document the treatment and care of patients.

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2
Q

The primary purpose of medical records is?

A

To support the patients medical care by documenting:

  • Diagnostic procedures
  • Diagnoses
  • Prognoses
  • Treatment
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3
Q

Medical records support excellent medical care by?

A
  • Aiding in identification of client and patient.
  • It helps in generating an effective diagnostic and treatment plan.
  • Physical exam findings.
  • Diagnostic procedures and tests to be performed.
  • Records the veterinarians differential diagnoses ideas.
  • Documents patients responses to treatment.
  • Supports continuity of care.
  • It documents communication with the client.
  • Assists in the generation of reminder postcards that help owners stay current with their preventative medical care.
  • Aids interactions with the clients and their pets.
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4
Q

The secondary purposes of medical records includes?

A
  • Evaluations of medical information for:
    • Business
    • Legal
    • Research
  • The medical record lists all the services rendered to the pet.
  • It verifies services billed to the owner.
  • It serves as legal evidence of the services received by the owner.
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5
Q

Medical records are also used to assess?

A
  • Staffing.
  • Formulate income analysis.
  • Help budget.
  • Helps maintains inventory.
  • Generates marketing strategy.
  • Plays an important role in hospital accreditation.
  • Helps assess compliance with standards of care.
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6
Q

Medical records are used as?

A
  • A legal document in a court of law during litigation.
  • It serves as evidence of procedures and treatments performed by providing specific dates and times.
  • It is critical in defending against malpractice suits.
  • It must be complete and accurate.
  • In court, if it is not written and initialed, it has not been done.
  • Insurance will require to decide whether to pay a claim.
  • They are an important element in preparing case studies, research and presentations.
  • All patient information (name, etc) must be removed to maintain patient confidentiality
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7
Q

There are 2 major types of medical records…..

A
  • Letter Sized Folders

- Pocket Card Files

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8
Q

Ambulatory large animal practices will?

A
  • Use carbon forms and/or computers.
  • There has been a large shift to laptop computers.
  • Records are not always kept on individual animals but on the entire herd.
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9
Q

Veterinary Medical records are not?

A

Subject to the same federal and state regulations as human medical records.

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10
Q

The most widely used format is?

A

The problem-oriented veterinary medical record (POVMR).

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11
Q

POVMR is used in?

A
  • Teaching hospitals.
  • AAHA-accredited hospitals.
  • Specialty/referral hospitals.
  • Most private hospitals.
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12
Q

POVMR commonly includes?

A
  • Client patient information.
  • History.
  • Physical exam.
  • Master problem list and working problem list.
  • Progress notes, assessment, and plan.
  • Pertinent forms: surgery, anesthesia, radiography, laboratory reports.
  • Case summary.
  • Fee information.
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13
Q

Paperless applies to?

A

A practice that manages all of its information on one computer system.

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14
Q

Currently, most computerized practices are considered to be?

A

Paper light (lite) since they still generate tons of information which is not stored in the computer.

Examples of this are:

  • Radiographs.
  • Consent forms.
  • Faxes.
  • New client/patient registration forms.
  • Referral letters.
  • All the practice logs.
  • Medical records from other practices.
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15
Q

With the advent of better more affordable?

A

Technology:

  • like scanners
  • CD-ROM technology
  • signature capture

We can become more paperless.

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16
Q

Electronic media storage is?

A

Safer than printed media storage.

  • It must be backed up and stored off site.
  • CDs can store thousands of documents.
  • On line external site back can store unlimited amounts of information.
17
Q

Legalities of computerized record storage….

A
  • To date, no paperless case has gone to court, so it has not been tested.
  • Medical records must be protected from alteration after the fact.
  • Proof of electronic medical record security can be provided by having the backups kept at an off site data storage facility.
  • A comparison can then be made by the court to ensure both copies match which would ensure that the information contained in the medical record has not been altered and corrupted.
  • In any system, all entries must be initialed by the person making them.
18
Q

All of the new technology costs the practice?

A

Large sums of money initially, but in the long run it provides a great return on investment.

Current technology includes:

  • Digital cameras
  • Flatbed scanners
  • Digital radiology
  • Computerized digital otoscope/endoscope
  • Digital ultrasound
19
Q

SOAP stand for?

A

Subjective
Objective
Assessment
Plan

20
Q

The S (subjective in SOAP) is?

A

The way the patient appears to the casual observer.

21
Q

The O (objective in SOAP) is?

A

Physiological data.

  • TPR
  • Vomiting/defecation/urination
  • Lab work results*Usually done by the technician
22
Q

The A (assessment in SOAP) is?

A

The veterinarian would record the status of the patient.
Ie. Post surgical no recovery issues.
Ie. PU/PD

23
Q

The P (plan in SOAP) is?

A

The course of action that will be taken that day as per the veterinarian.

24
Q

What are some of the forms we looked at?

A
  • Top sheet client/patient information.
  • Second sheets.
  • Sticker sheets.
  • Pet report card.
  • Dermatology questionnaire.
  • In hospital boarding medication sheet.
  • Status of admitted patients.
  • Post operative checklist.
  • Pain management.
  • Informed consent.
  • Discharge instructions.
  • Estimate.
  • Euthanasia.
25
Q

What are some examples of medical logs?

A
  • Lab
  • Anesthesia
  • Surgery
  • Radiology
  • Adverse reactions
  • Sentinel events
  • OSHA training
  • Controlled substances
26
Q

Signalment is?

A

The first information you receive from the owner. It includes (of the patient):

  • Age
  • Breed
  • Sex
  • Species

It is usually collected along with the client information by the receptionist.

27
Q

Medical Record Maintenance

A
  • Active patient medical records covering a 3 year period are maintained in the primary medical records collection.
  • Records that are inactive 4 years or more are moved to storage that is easily accessible.
  • Inactive records that are 8 years old or older can be taken from storage and shredded.
  • Deceased patient records must be treated the same way.
28
Q

Medical Record Ownership

A

-Medical records along with radiographs, etc are the property of the veterinary practice.

  • Owners may obtain a copy of their records upon request. (it can’t be held if there is money due).
    • Remember there are regulations regarding release of medical records.

-A fee can be charged for the copies.