Measuring Performance Flashcards
The farther the PMO is from the strategic decision making, the harder it is to
Demonstrate its impact on the organization’s business results.
Definition of PMO performance indicators includes
• Qualitative & quantitative KPIs
• Relevance of each indicator
• Goal for each indicator
• Current performance of each indicator
• Percentage of progress against each
• Adjusted performance - relevance
The PMO performance indicator is the sum of
The adjusted performance indicators
The relevance of each KPI should add up to
100%
To determine the percent of the goal reached, we
Divide the current performance by the goal
To determine the adjusted performance indicator, we
Multiply the percent of goal reached (ie performance) by the relevancy of the KPI
Competence is
A set of knowledge, skills, and attitudes necessary to achieve a particular purpose
There are ____ competencies in the PMOVR methodology
10
Each competency has ____ levels of maturity
4
The personal assessment of each PMO member is defined by the
Personal Competency Adherence Indicator
The Personal Competency Adherence Indicator focuses on
The competency of the individual and not the functions they perform
After allocating team members to functions, we measure the
Functional Competence Adherence Indicator
The CAI(f) is measured considering
Two aspects:
1. Maximum proficiency in each competency among the team assigned
2. Relevance of each competency to that function
The PMO Competency Adherence Indicator is derived by
The average of the functional adherence indicators
The PMO Adherence indicator gives us
A global view of how the PMO team is meeting the required competencies to maximize PMO value
