Measuring And Increasing Proft & Measuring Workforce Effectiveness Flashcards

0
Q

What is the formula for percentage change in profit?

A

Percentage change in profit = (current profit - previous profit) / previous profit X 100

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1
Q

Name two ways a business can increase profit?

A

Increasing / decreasing selling price (depends on elasticity), increasing demand, reducing costs

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2
Q

Define gross profit with a formula

A

Gross profit is the amount left over when the cost of making the products is taken away.
Gross profit = revenue - variable costs

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3
Q

Define net profit with a formula

A

Net profit is the amount left over after all costs are taken away.
Net profit = revenue - total costs

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4
Q

Define net profit margin with formula

A

Net profit margin shows how profitable a business or product is by showing what percentage of the selling price is profit
Net profit margin = net profit / revenue X 100

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5
Q

Name three jobs of HRM

A

Recruit staff, work out how many employees a business needs, how to train and reward staff, letting go off staff, managing performance in the business.

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6
Q

Define labour productivity with the formula

A

Labour productivity measures how much each employee produces.
Labour productivity = output per period / number of employees

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7
Q

What are the two ways to improve labour productivity?

A

Training and improved worker motivation.

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8
Q

Define absenteeism with its formula

A

Absenteeism measures the proportion of time employees are off work.
Absenteeism = number of staff days lost / number of working days X 100

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9
Q

Name three possible causes of absenteeism

A

Poor working conditions, poor relationships with managers/staff, stress, disillusionment, poor motivation.

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10
Q

Why is high absenteeism bad?

A

High absenteeism increases costs from lost opportunities

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11
Q

Name three ways to reduce absenteeism

A

Job enrichment, improve working relationship, improve working conditions, flexitime.

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12
Q

Define labour turnover with its formula

A

Labour turnover measures the proportion of staff leaving each year.
Labour turnover = number of staff that has left / average number of staff X 100

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13
Q

Name three causes of high labour turnover

A

Regional unemployment levels, action of competitors, poor motivation of staff, low wages, no chance of promotion, poor recruitment.

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14
Q

Name three ways to improve labour turnover

A

Increased delegation, job enrichment, higher wastage, better training.

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15
Q

Name two benefits of having high labour turnover

A

New staff means new ideas flowing through a business, can recruit already trained staff, enthusiasm of new staff can motivate employees.

16
Q

Name two disadvantages of having high labour turnover

A

Lack of loyal and experienced staff, lose trained staff, training costs money, recruitment is expensive.