MDM Awareness

Question 1

What is the purpose of MDM?

Answer 1

Mobile Device Management simplifies and enhances how you deploy and manage devices, applications, configurations, and certificates. MDM can help increase device supportability, security, and organization functionality while maintaining user flexibility. MDM lets you update software and device settings, monitor compliance with organizational policies, and remotely wipe or lock devices. Users can enroll their own devices in MDM, and you can use Apple Business Manager or Apple School Manager to enroll organization-owned devices in MDM automatically.

Source: https://it-training.apple.com/tutorials/deployment/dm_understanding-how-mdm-works

Question 2

How does MDM enhance the user experience?

Answer 2

• MDM helps to personalize devices based on custom user requirements and roles.
• You can develop configurations based on the organization’s requirements.
• The devices can be more secure by limiting what users can change or access on their device.

MDM gives users devices that are safe and ready to use. This improves productivity and communication collaboration. Apple services and backups are managed for the user. All the user needs to do is sign in with their Managed Apple ID.

Question 3

What are configuration profiles?

Answer 3

Configuration profiles are XML files that consist of payloads that load settings and authorization information onto Apple devices. They are the primary way that an MDM solution delivers and manages policies and restrictions on managed devices. They are used to configure a large number of devices—or to provide lots of custom email settings, network settings, or certificates to a large number of devices—

Source: https://support.apple.com/guide/security/configuration-profile-enforcement-secf6fb9f053/web

Question 4

How do you find configuration profiles on iPhone & iPad?

Answer 4

Settings > General > VPN & Device Management

Source: https://developer.apple.com/videos/play/wwdc2021/10130/

Question 5

How do you find configuration profiles on Mac?

Answer 5

System Preferences > Profiles

Source: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac