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D365 > MB-901 > Flashcards

MB-901 Flashcards

1
Q

DRAG DROP -
Match each tool to its task.

Tools:
Microsoft PowerBI; Mircrosoft Visual Studio; Mircrosoft PowerApps

Tasks:
1. Configure Dashboards.

  1. Manage test automation.
  2. Deploy models.
  3. Integrate data sources.
A
  1. Microsoft Power BI
  2. Microsoft Visual Studio
  3. Microsoft Visual Studio
  4. Microsoft PowerApps
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2
Q

DRAG DROP -
You need to create a new Dynamics 365 application that limits users to viewing only customer accounts.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Actions:

  • Go to the Office 365 admin center.
  • Create a new PowerApp app.
  • Add components to the app.
  • Save the app.
  • Publish the app.
  • Add flows to the app.
A
  1. Create a new PowerApp app.
  2. Add components to the app.
  3. Save the app.
  4. Publish the app.
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3
Q

DRAG DROP -
A company wants to automate functions performed by some of its departments.
You need to select the appropriate Dynamics 365 application for each function.
Which applications should you select?

Applications:
Dynamics 365 for Sales; Dynamics 365 for Customer Service; Dynamics 365 for Field Service; Dynamics 365 for Marketing

Function:
1. Support takes incoming calls for defective products and assigns them to the correct groups.

  1. Business development managers need to track progress on potential clients.
  2. A system sends email and product literature to current and potential customers.
  3. A system enables technicians to check which supplies are on their trucks as well as which supplies are at the main location.
A
  1. Dynamics 365 for Customer Service
  2. Dynamics 365 for Sales
  3. Dynamics 365 for for Marketing
  4. Dynamics 365 for Field Service
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4
Q

You need to select a Dynamics 365 for Customer Engagement application to help your organization effectively track, manage, and deliver project-based services.
Which application should you select?

A. Customer Service
B. Field Service
C. Project Service automation
D. Sales

A

C. Project Service automation

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5
Q

HOTSPOT -
You are determining whether to deploy Dynamics 365 for Retail or Dynamics 365 for Finance and Operations.
You need to identify the capabilities of each application.
Which capabilities does each application support? To answer, select the appropriate options in the answer area.

Supported product or products:
Dynamics 365 for Retail only; Dynamics 365 for Finance and Operations only; Dynamics 365 for Retail and Dynamics 365 for Finance and Operations

  1. Receive app model updates seamlessly without recompiling or merging with customizations.
  2. Receive retail channel component updates seamlessly without merging with customizations.
  3. Deploy a solution scoped to provide retail functionality only, including after deployment.
A
  1. Dynamics 365 for Retail only
  2. Dynamics 365 for Retail and Dynamics 365 for Finance and Operations
  3. Dynamics 365 for Retail and Dynamics 365 for Finance and Operations
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6
Q

You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools.
Which two components can be included in a solution? Each correct answer presents a complete solution.

A. audit logs
B. sitemap
C. team
D. business unit
E. global option sets
A

B. sitemap

E. global option sets

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7
Q

DRAG DROP -
A company is implementing Dynamics 365 for Customer Engagement. A new deployment is being prepared with some code modifications.
You need to determine which components are loaded with the solution type.
Which components should you use?

Components:
Relationships; sitemap; assemblies; security roles

Solution:
1. schema

  1. process
  2. user interface
A
  1. relationships
  2. assemblies
  3. sitemap
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8
Q

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  1. PowerApps can run only on mobile devices.
  2. Common Data Service for Apps is an entity within PowerApps.
  3. Using sample apps is one way to start creating PowerApps.
A
  1. No
  2. No
  3. Yes
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9
Q

DRAG DROP -
Match each application to its definition.

Applications:
Dynamics 365 for Finance and Operations; Dynamics 365 for Talent; Dynamics 365 Business Central; Dynamics 365 for Sales

Definition:
1. Manage accounting, purchasing, sales, manufacturing, and retail operations in a single, out-of-the-box application.

  1. Contains a fully embedded warehouse-management system.
  2. Provides a cost-effective accounting, sales, and purchasing functionality for smaller organizations of less than 20 users.
A
  1. Dynamics 365 for Finance and Operations
  2. Dynamics 365 for Finance and Operations
  3. Dynamics 365 Business Central
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10
Q

HOTSPOT -
A company implements Dynamics 365 for Finance and Operations.
You need to determine which tasks are available by default in the mobile app.
For each of the following statements, select Yes if the task is available. Otherwise, select No.

Task:
1. Create purchase orders.

  1. Create sales orders.
  2. Approve invoices.
  3. Approve expense reports.
A
  1. Yes
  2. Yes
  3. No
  4. No
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11
Q

This question requires that you evaluate the underlined text to determine if it is correct.
The Customer Service Hub app is available on desktop browser and on a mobile device. It can be used for managing cases and knowledge articles.
Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change needed
B. optimizes viewing for desktop browsers only
C. is available on a desktop browser for case management, but not for managing knowledge articles
D. does not provide the ability to add an activity to a case on a mobile device

A

A. No change needed

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12
Q

You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.

A. on demand
B. when a record is created
C. on request
D. when a record is updated
E. when a record is deleted
A

B. when a record is created

D. when a record is updated

E. when a record is deleted

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13
Q

A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.
You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.
Which Flow type should you configure?

A. solution-aware
B. automated
C. scheduled
D. business process
E. button
A

C. scheduled

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14
Q

You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central.
What should you set up?

A. RapidStart Services
B. payroll-transaction import
C. Data Exchange Framework
D. data encryption

A

C. Data Exchange Framework

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15
Q

You review your current open cases in Dynamics 365 for Customer Service.
When should you use parent/child cases?

A. for cases for a customer who left a company and now works for a different company
B. for cases from the same company
C. for cases for two different customers with two different issues
D. for cases for two different companies with the same company name

A

B. for cases from the same company

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16
Q

DRAG DROP -
Match each customer scenario to the appropriate Dynamics 365 application.

Applications:
Dynamics 365 for Retail; Dynamics 365 for Finance and Operations; Dynamics 365 for Business Central; Dynamics 365 for Talent; Dynamics 365 GP

  1. Microsoft cloud-based ERP system specializing in multi-company, multi-currency functionality
  2. Microsoft cloud-based ERP system specializing in single-location companies that have approximately 10-15 users
  3. system for creating, approving, and posting jobs
  4. system for a company that needs to deliver unified commerce across all channels
A
  1. Dynamics 365 for Finance and Operations
  2. Dynamics 365 for Business Central
  3. Dynamics 365 for Talent
  4. Dynamics 365 for Retail
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17
Q

This question requires that you evaluate the underlined text to determine whether it is correct.

A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically.
Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change is needed
B. if the user’s security role includes the Dynamics 365 for mobile privilege
C. and the records can be edited
D. but the records are read-only

A

B. if the user’s security role includes the Dynamics 365 for mobile privilege

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18
Q

HOTSPOT -
A company is considering using Dynamics 365 for Marketing.
You need to inform management about which features are available.
For each of the following features, select Yes if the feature is available. Otherwise, select No.

Feature:
1. Create graphical email messages.

  1. Design personalized experiences.
  2. Configure portals.
A
  1. Yes
  2. Yes
  3. No
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19
Q

You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft Azure services are part of the Power platform? Each correct answer presents a complete solution.

A. Azure Active Directory
B. Microsoft PowerApps
C. Azure Machine Learning
D. Microsoft Flow
E. Microsoft Power BI
A

B. Microsoft PowerApps

D. Microsoft Flow

E. Microsoft Power BI

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20
Q

DRAG DROP -
You need to use the appropriate applications to meet requirements.
Which applications should you use?

Applications:
Retail; Talent; Business Central; Finance and Operations

  1. Organize your fixed assets, ensure correct periodic depreciation, and keep track of maintenance costs.
  2. Operate a wide range of business processes, such as merchandising, inventory, and channel-management capabilities.
  3. Administer organizational structures.
  4. Define store-specific process and discounts that apply to products that are available.
A
  1. Business Central
  2. Retail
  3. Finance and Operations
  4. Retail
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21
Q

DRAG DROP -
You need to choose the appropriate type of Dynamics 365 Customer Engagement solution for each scenario.
Which solution types should you select?

Solution types:

  • managed
  • unmanaged
  • plug-in
  1. Features are deleted when the solution is deleted
  2. The solution can be exported and imported into another environment
  3. Business-critical customization are not removed when the solution is removed.
A
  1. managed
  2. unmanaged
  3. unmanaged
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22
Q

DRAG DROP -
What are the benefits of using cloud computing?

Release types:

  • public
  • private
  • hybrid
  1. is convenient for phasing approach during cloud migration
  2. ensures availability against failure of services without additional configuration
  3. has unshared resources with higher level of security and control
A
  1. hybrid
  2. public
  3. private
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23
Q

DRAG DROP -
Match each term to its definition.

Terms:

  • software as a service (SaaS)
  • platform as a service (PaaS)
  • infrastructure as a service (IaaS)

Definition:
1. supports the complete web application lifecyle

  1. an instant computing infrastructure, provisioned and managed over the internet
  2. a complete software solution that you purchase on a pay-as-you-go basis from a cloud service provider
A
  1. platform as a service (PaaS)
  2. infrastructure as a service (IaaS)
  3. software as a service (SaaS)
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24
Q

You run Dynamics 365 on-premises. Self-hosting costs are becoming prohibitive. You migrate all managed solutions and data to Dynamics 365 online and decommission all on-premises infrastructure.
You need to determine which type of cloud service model is being used.
Which type of cloud service model is being used?

A. infrastructure as a service (IaaS)
B. platform as a service (PaaS)
C. hybrid deployment
D. software as a service (SaaS)

A

D. software as a service (SaaS)

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25
Q

You run Dynamics 365 on-premises. To save on hosting costs, you virtualize all servers and migrate them to Microsoft Azure.
You need to determine the types of cloud services being provided.
Which two types of cloud services are being provided? Each correct answer presents a complete solution.

A. infrastructure as a service (IaaS)
B. hybrid deployment
C. software as a service (SaaS)
D. platform as a service (PaaS)

A

A. infrastructure as a service (IaaS)

B. hybrid deployment

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26
Q

You need to identify which applications can be deployed as software as a service (SaaS) in the Microsoft cloud.
Which two applications can be deployed? Each correct answer presents a complete solution.

A. Dynamics 365 for Finance and Operations
B. Dynamics GP
C. Microsoft Excel
D. Dynamics CRM 2016

A

A. Dynamics 365 for Finance and Operations

C. Microsoft Excel

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27
Q

DRAG DROP -
Match each Microsoft Azure service to its category.

Categories:

  • software as a service (SaaS)
  • platform as a service (PaaS)
  • infrastructure as a service (IaaS)
  • database as a service (DBaaS)

Azure service:
1. storage

  1. development framework
  2. web-based email service
  3. virtual machine
A
  1. platform as a service (PaaS)
  2. platform as a service (PaaS)
  3. software as a service (SaaS)
  4. infrastructure as a service (IaaS)
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28
Q

You run Dynamics 365 in the cloud. You make customizations using Microsoft Azure Blob storage for storing documents, Azure Logic Apps for integration, and
Azure IoT Hub to collect customer sensor data.
You need to determine the type of cloud service model being used by the customizations.
Which cloud service model is being used?

A. software as a service (SaaS)
B. platform as a service (PaaS)
C. infrastructure as a service (IaaS)
D. hybrid deployment

A

B. platform as a service (PaaS)

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29
Q

Which two Microsoft Azure functionalities are used with Dynamics 365? Each correct answer presents a complete solution.

A. Microsoft Flow
B. Lifecycle Services
C. Azure Sphere
D. Azure Web Apps
E. Azure Active Directory
A

B. Lifecycle Services

E. Azure Active Directory

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30
Q

You run Dynamics 365 and line-of-business applications on-premises. Self-hosting costs are becoming prohibitive. Due to compliance regulations, Dynamic 365
Finance and Operations data must remain on-premises.
You migrate all managed solutions and Dynamics 365 Customer Engagement data to Dynamics 365 in the cloud.
You need to determine which cloud service deployment model is being used.
Which type of cloud service model is being used?

A. Microsoft Azure Virtual Machine deployment
B. platform as a service (PaaS)
C. hybrid deployment
D. software as a service (SaaS)

A

C. hybrid deployment

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31
Q

A company is preparing to implement a cloud-based environment.
You need to inform management about the different types of cloud.
Which three service components are available for infrastructure as a service (IaaS)? Each correct answer presents a complete solution.

A. network security
B. operating systems
C. data center
D. servers and storage
E. hosted applications
A

A. network security

C. data center

D. servers and storage

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32
Q

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

  1. Traditional on-premises applications are designed for parallel and asynchronous processing.
  2. Modern cloud applications are large, non-modular components.
  3. Modern cloud applications have frequent automatic updates.
A
  1. No
  2. No
  3. Yes
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33
Q

You need to identify the benefits of Microsoft Azure cloud-based installations.
What are two benefits? Each correct answer presents a complete solution.

A. disaster recovery planning
B. ability to easily scale for increased growth
C. business continuity
D. ability to adhere to static cost requirements

A

B. ability to easily scale for increased growth

C. business continuity

34
Q

You are a system administrator integrating Microsoft SharePoint on-premises and Dynamics 365 Customer Engagement in the cloud.
Which technology should you use for this type of integration?

A. private cloud
B. software as a service (SaaS)
C. public cloud
D. hybrid cloud
E. infrastructure as a service (IaaS)
A

D. hybrid cloud

35
Q

DRAG DROP -
Match each cloud type to its advantage.

Cloud types:

  • public
  • private
  • hybrid
  1. no maintenance
  2. manual scalability
  3. improved security
A
  1. public
  2. hybrid
  3. private
36
Q

You are a system administrator for an organization that has Dynamics 365 for Sales and Dynamics 365 for Customer Service.
A user who logs in to the Microsoft 365 portal sees only Dynamics 365 for Sales. You need to enable the user to see Dynamics 365 for Customer Service.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

A. In Dynamics 365 model driven apps, enable the features
B. In PowerApps, create the application
C. Type the URL of the web application for Dynamics 365 for Customer Service
D. Assign the correct security role to the user’s ID
E. Add the correct licensing to the user ID in Active Directory

A

D. Assign the correct security role to the user’s ID

E. Add the correct licensing to the user ID in Active Directory

37
Q

HOTSPOT -
You are investigating the capabilities of Dynamics 365 Finance and Operations Lifecycle Services (LCS).
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

Capabilities include:
1. implementation, standardization, and tenant provisioning

  1. service-levle agreement (SLA) monitoring and reporting
  2. single sign-on and subscription management
  3. shared identity and billing management
A
  1. No
  2. Yes
  3. No
  4. No
38
Q

A risk-averse company wants to implement Dynamics 365 for Finance and Operations.
You need to recommend the appropriate software release cycle.
Which software release should you recommend?

A. targeted release (Preview)
B. first release (Production)
C. standard release
D. finance and operations team
E. feature teams
A

C. standard release

39
Q

Microsoft releases a major update to the Dynamics 365 applications.
You need to acquire a detailed list of new features and improvements in the new release.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

A. View the appropriate release notes
B. In Lifecycle Services, visit the Preview feature management section
C. On docs.microsoft.com, view the page titled What’s new in Dynamics 365
D. In the product’s Help, view the section titled What’s new

A

C. On docs.microsoft.com, view the page titled What’s new in Dynamics 365

D. In the product’s Help, view the section titled What’s new

40
Q

HOTSPOT -
For each of the following statements, select Yes is the statement is true. Otherwise, select No.

  1. All resources for a Dynamics 365 application are deployed without user intervention.
  2. You create a sandbox and production environments in two different tenants.
  3. You create a sandbox and production environments in two different regions.
A
  1. Yes
  2. No
  3. No
41
Q

HOTSPOT -
You operate a Dynamics 365 for Customer Engagement environment.
You need to determine the security types used to secure different resources.
Which security type is used for each capability?

Security type:

  • role-based
  • record-based
  • field-level
  1. Group privileges per a user’s job responsibilities.
  2. Give access rights to an individual customer.
  3. Provide access to one value on a form.
A
  1. role-based
  2. record-based
  3. field-level
42
Q

A company needs to assess the current General Data Protection Regulation (GDPR) compliance for its Dynamics 365 and Microsoft 365 Office implementations.
You need to recommend a tool to help manage GDPR compliance activities. You also need to provide a compliance score with managed actions for both the company and Microsoft.
Which tool should you recommend?

A. Microsoft Trust Center
B. Detailed Assessment toolkit
C. Compliance Manager
D. Service Trust Portal
E. control mapping
A

C. Compliance Manager

43
Q

You need to authenticate users to Dynamics 365 for Customer Engagement apps.
What are three supported security models for authentication? Each correct answer presents a complete solution.

A. claims-based
B. Active Directory Domain Services
C. OAuth 2.0
D. Active Directory Federation Services
E. Microsoft Azure Active Directory
F. OAuth 1.0
A

A. claims-based

B. Active Directory Domain Services

C. OAuth 2.0

44
Q

HOTSPOT -
You need to determine whether to deploy Dynamics 365 Finance and Operations on-premises or in the cloud.
Which capabilities are handled by which deployment models?

Deployment model:

  • cloud only
  • on-premises only
  • cloud and on-premises
  1. Intelligence and analytics are limited to authoring and publishing Microsoft Power BI reports only.
  2. Updates and health monitoring are provided through Dynamics 365 Lifecycle Services (LCS).
  3. Licensing is provided on a subscription basis.
A
  1. cloud only
  2. cloud and on-premises
  3. cloud only
45
Q

HOTSPOT -
A company is preparing to deploy Dynamics 365 for Finance and Operations.
You need to identify which out-of-the-box features are available only in the cloud platform.
Which out-of-the-box features are available?

Cloud platform:

  • cloud only
  • cloud and on-premises
  • on-premises only
  1. electronic reporting
  2. analytical workspaces
  3. direct deposit
A
  1. cloud and on-premises
  2. cloud only
  3. cloud only
46
Q

HOTSPOT -
You operate a Dynamics 365 online environment.
You need to determine the appropriate release type for different audiences and supportability.
Which release types should you use?

Release type:
private preview; public preview; general availability

  1. limited, by invitation only; not fully supported
  2. unlimited, opt-in; not fully supported
  3. unlimited, opt-in; fully supported
A
  1. private preview
  2. public preview
  3. general availability
47
Q

A company needs to follow General Data Protection Regulation (GDPR) document compliance requirements for its European operations.
You need to identify which Dynamics 365 application has built-in privacy-by-design methodologies.
Which application meets the goal?

A. Dynamics 365 for Retail
B. Dynamics 365 for Customer Service
C. Dynamics 365 for Finance and Operations
D. Dynamics 365 for Business Central

A

D. Dynamics 365 for Business Central

48
Q

A risk-averse company wants to implement Dynamics 365 for Finance and Operations.
You need to recommend the appropriate software release cycle.
Which software release should you recommend?

A. targeted release (Preview)
B. first release (Production)
C. general availability
D. finance and operations team
E. feature teams
A

C. general availability

49
Q

Which two components are configured in an existing security role in Dynamics 365 for Customer Engagement? Each correct answer presents a complete solution.

A. business unit
B. access level
C. privilege
D. action

A

B. access level

C. privilege

50
Q

You need to identify how Dynamics 365 Customer Engagement installations and updates are deployed online and on-premises.
Which statement applies to how installations and updates are deployed?

A. Updates are automatically pushed by Microsoft for both on-premises and online.
B. Sandboxes are automatically available for configuration in both on-premises and online instances.
C. The on-premises release cycle for Dynamic 365 is available within a few weeks of the online release cycle.
D. The number of custom entities are unlimited on-premises but not online.

A

D. The number of custom entities are unlimited on-premises but not online.

51
Q

DRAG DROP -
Match each response time to its level for Dynamics 365.

Levels:
Subscription; Enhanced; Professional direct; Premier

  1. next business day
  2. less than two hours
  3. less than one hour Tier 2
  4. less than one hour Tier 3
A
  1. Subscription
  2. Enhanced
  3. Professional direct
  4. Premier
52
Q

HOTSPOT -
For each of the following statements, select Yes is the statement is true. Otherwise, select No.

  1. Anyone can access Microsoft Learn.
  2. Only Dynamics 365 partners can access eLearning on CustomerSource.
  3. For Dynamics 365 partners, the primary access point for learning is the Dynamics Learning portal.
A
  1. Yes
  2. No
  3. No
53
Q

HOTSPOT -
For each of the following statements, select Yes is the statement is true. Otherwise, select No.

  1. Each Dynamics 365 on-premises server requires a separate license.
  2. When you purchase user licenses, each Dynamics 365 on-premises device requires its own license.
  3. When you purchase device licenses, each Dynamics 365 on-premises device requires its own license.
  4. A Dynamics 365 user who accesses a Dynamics 365 on-premises on a device requires two licenses.
A
  1. Yes
  2. Yes
  3. Yes
  4. No
54
Q

You company wants to test Dynamics 365 for Customer Engagement. The 30-day trial expires in a few days.
You need to extend the trial period for an additional 30 days.
What should you do?

A. Purchase a 30-day subscription
B. In the administrative portal, choose Extend trial, and then enter your credit card information
C. Open a support ticket with Microsoft to ask for an extension
D. Export your solution, start a new trial, and import the solution

A

B. In the administrative portal, choose Extend trial, and then enter your credit card information

55
Q

Several company employees need access to Dynamics 365 for Finance and Operations for expense entry purposes only.
You need to add the most restrictive license.
What should you do?

A. Get a User Subscription License (User SL) and give full user access
B. Get Licensed with Dynamics 365 Team Members
C. Get licensed with a Dynamics 365 Application subscription
D. Get a Device Subscription License (Device SL)

A

B. Get Licensed with Dynamics 365 Team Members

56
Q

DRAG DROP -
Match each application to its Dynamics 365 licensing plan.

Licensing Plans:
Customer Engagement; Unified Operations

  1. Sales
  2. Retail
  3. Talent
  4. Marketing
  5. Customer Service
A
  1. Customer Engagement
  2. Unified Operations
  3. Unified Operations
  4. Customer Engagement
  5. Customer Engagement
57
Q

A university is implementing Dynamics 365 for Customer Engagement.
You need to purchase the minimum number of full licenses.
How many licenses should you purchase?

A. 5
B. 10
C. 15
D. 20

A

A. 5

58
Q

You deploy Dynamics 365 for Customer Engagement.
You need to advise management on the number of minimum seats required to participate in the FastTrack for Dynamics 365 program.
What is the minimum number of seats required to participate in the program?

A. 50
B. 100
C. 200
D. 250

A

D. 250

59
Q

A company has 175 Dynamics 365 for Finance and Operations users.
You need to identify which educational opportunities are available for the company through the Microsoft FastTrack program.
Which three opportunities are available? Each correct answer presents a complete solution.

A. workshops
B. new feature reviews
C. upgrade assessment
D. TechTalks
E. performance guidance
A

A. workshops

C. upgrade assessment

D. TechTalks

60
Q

A company deploys several preview features for Dynamics 365 for Customer Engagement.
Which statement represents the design and functionality of the preview features?

A. Preview features are guaranteed to be production-ready.
B. Microsoft supports all preview features.
C. Preview features cannot be used for production purposes.

A

C. Preview features cannot be used for production purposes.

61
Q

You need to set up an automated process to create leads from a contact form on a company’s website in Dynamics 365 for Sales.
What should you create?

A. workflow
B. Task Flow
C. Microsoft Flow
D. Business Process Flow

A

C. Microsoft Flow

62
Q

Which three modules are included as part of Dynamics 365 for Finance and Operations Supply Chain Management? Each correct answer presents a complete solution.

A. Service hub
B. Product information management
C. Master planning
D. Dynamics 365 Remote Assist
E. Project management and accounting
A

B. Product information management

C. Master planning

E. Project management and accounting

63
Q

Which three functions are supported in Dynamics 365 for Talent? Each correct answer presents a complete solution.

A. area-of-responsibility management
B. onboarding
C. payroll processing
D. employee expense-management
E. applicant tracking system
A

A. area-of-responsibility management

B. onboarding

E. applicant tracking system

64
Q

You are a sales representative for a company.
Which feature can be found in Dynamics 365 for Sales?

A. Track SLAs of a customer.
B. Track the asset history of a customer.
C. Resolve an open case of a customer.
D. Turn leads into opportunities.

A

D. Turn leads into opportunities.

65
Q

A Dynamics 365 administrator deploys Dynamics 365 for Marketing.
Which two components are available when using the Marketing component of Dynamics 365? Each correct answer presents a complete solution.

A. Surveys
B. Sales Hub
C. Voice of the Customer
D. Customer Service Hub

A

A. Surveys

C. Voice of the Customer

66
Q

What are two benefits of implementing Dynamics 365 for Customer Service online instead of on-premises? Each correct answer presents a complete solution.

A. latest releases
B. easily scalable
C. direct SQL access
D. upfront costs only
E. intranet dependent only
A

A. latest releases

B. easily scalable

67
Q

A company plans to implement Dynamics 365 for Sales and Office 365.
You need to ensure that you receive the latest releases of Dynamics 365 for Sales as soon as they are available.
What type of architecture should you use?

A. on-premises
B. online
C. private cloud
D. hybrid - Office 365 in cloud and Dynamics 365 on-premises

A

B. online

68
Q

You need to inform management about which cloud types have computer resources that are dedicated to the company.
What are the two cloud types? Each correct answer presents a complete solution.

A. hybrid cloud
B. private cloud
C. software as a service (SaaS)
D. public cloud

A

A. hybrid cloud

B. private cloud

69
Q

A company has earlier versions of applications on virtual machines hosted in a company-owned data center. These applications are being used in integrations with an on-premises Dynamics 365 implementation hosted in the same data center.
You need to classify the deployment model that is being used.
Which deployment model is being used?

A. private platform as a service (PaaS)
B. private infrastructure as a service (IaaS)
C. public infrastructure as a service (IaaS)
D. private software as a service (SaaS)

A

B. private infrastructure as a service (IaaS)

70
Q

A company plans to implement Dynamics 365 for Finance and Operations.
You need to grant permissions for all users.
Which permission type should you use?

A. field-level security
B. team security
C. role-based security
D. licensing
E. Office 365 Groups
A

C. role-based security

71
Q

A company deploys several preview features for Dynamics 365 for Customer Engagement.

Which statement represents the design and functionality of the preview features?
A. Preview features are guaranteed to be production-ready.
B. Microsoft supports all preview features.
C. Preview features cannot be used for production purposes.

A

C. Preview features cannot be used for production purposes.

72
Q

You need to set up an automated process to create leads from a contact form on a company’s website in Dynamics 365 for Sales.
What should you create?

A. workflow
B. Task Flow
C. Microsoft Flow
D. Business Process Flow

A

C. Microsoft Flow

73
Q

Which three modules are included as part of Dynamics 365 for Finance and Operations Supply Chain Management? Each correct answer presents a complete solution.

A. Service hub
B. Product information management
C. Master planning
D. Dynamics 365 Remote Assist
E. Project management and accounting
A

B. Product information management

C. Master planning

E. Project management and accounting

74
Q

Which three functions are supported in Dynamics 365 for Talent? Each correct answer presents a complete solution.

A. area-of-responsibility management
B. onboarding
C. payroll processing
D. employee expense-management
E. applicant tracking system
A

A. area-of-responsibility management

B. onboarding

E. applicant tracking system

75
Q

Question #16Topic 2
You are a sales representative for a company.
Which feature can be found in Dynamics 365 for Sales?

A. Track SLAs of a customer.
B. Track the asset history of a customer.
C. Resolve an open case of a customer.
D. Turn leads into opportunities.

A

D. Turn leads into opportunities.

76
Q

A Dynamics 365 administrator deploys Dynamics 365 for Marketing.
Which two components are available then using the Marketing component of Dynamics 365? Each correct answer presents a complete solution.

A. Surveys
B. Sales Hub
C. Voice of the Customer
D. Customer Service Hub

A

A. Surveys

C. Voice of the Customer

77
Q

What are two benefits of implementing Dynamics 365 for Customer Service online instead of on-premises? Each correct answer presents a complete solution.

A. latest releases
B. easily scalable
C. direct SQL access
D. upfront costs only
E. intranet dependent only
A

A. latest release

B. easily scalable

78
Q

A company plans to implement Dynamics 365 for Sales and Office 365.
You need to ensure that you receive the latest releases of Dynamics 365 for Sales as soon as they are available.
What type of architecture should you use?

A. on-premises
B. online
C. private cloud
D. hybrid - Office 365 in cloud and Dynamics 365 on-premises

A

B. online

79
Q

You need to inform management about which cloud types have computer resources that are dedicated to the company.
What are the two cloud types? Each correct answer presents a complete solution.

A. hybrid cloud
B. private cloud
C. software as a service (SaaS)
D. public cloud

A

A. hybrid cloud

B. private cloud

80
Q

A company has earlier versions of applications on virtual machines hosted in a company-owned data center. These applications are being used in integrations with an on-premises Dynamics 365 implementation hosted in the same data center.
You need to classify the deployment model that is being used.
Which deployment model is being used?

A. private platform as a service (PaaS)
B. private infrastructure as a service (IaaS)
C. public infrastructure as a service (IaaS)
D. private software as a service (SaaS)

A

B. private infrastructure as a service (IaaS)

81
Q

A company plans to implement Dynamics 365 for Finance and Operations.
You need to grant permissions for all users.
Which permission type should you use?

A. field-level security
B. team security
C. role-based security
D. licensing
E. Office 365 Groups
A

C. role-based security

D365 (9 decks)

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