marketing to business consumers Flashcards
differences from marketing to business consumers and marketing to consumers
- many business market transactions are for very high-value purchases
- many business to business purchases involve high volumes and regular repeat purchases, particularly in the reseller market
- price and other conditions of the sale are much more open to negotiations than is typical in consumer markets
high value/ high volume purchaes
business purchasing decisions frequently involve very large sums of money for high-value products or high-volume purchases
price competition and negotations
dominate consideration when making business purchase decisions. this is especially the case when suppliers are selling comparable products
number of buyers and sellers
far few buyers and sellers in business markets than in consumer markets
the smaller number of buyers and sellers make long-term and stable relationships crucial.
business markets tend to be concentrated in major centres
formal assessment of purchase alternatives
business customers often demand extensive and detailed information about product features and specifications to ensure that the product fully meet the organisation’s need.
ongoing relationships
organisation buyers and their suppliers seek to develop very close and ongoing relationships.
they often established statements of minimum levels of performance.