Marketing Test 2 Flashcards

1
Q

Producer Businesses

A

Manufacturers, farms, mines, financial institutions and other providers.

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2
Q

Intermediaries Businesses

A

Wholesalers and Retailers

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3
Q

Government Businesses

A

Federal State and Local

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4
Q

Nonprofits

A

National Local

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5
Q

Specifications

A

Describe the need of the buyer

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6
Q

Purchase Specifications

A

Written descriptions of what the firm wants to pay

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7
Q

Just-in-Time Delivery

A

reliably getting products there just before the customer needs them

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8
Q

Do customers cluster in specific geographic areas?

A

Yes

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9
Q

Where are US manufacturers concentrated?

A

Big metropolitan cities like New York, Pennsylvania, Ohio, and California

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10
Q

Marketing Research

A

includes the procedures to gather and analyze information to help marketing managers make decisions

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11
Q

Situation Analysis

A

may uncover information that leads to an early identification of a solution

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12
Q

Primary Data

A

information specifically collected to solve a current problem
Such as: Surveys, experiments

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13
Q

Secondary Data

A

information that has previously been collected or published

Such as: Info from the internet

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14
Q

Focus Group

A

Involves a small group (usually 5 to 10 people) in a discussion- usually for about an hour

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15
Q

Market Research Online Community (MROC)

A

an online group of people who are joined together by a common interest and who participate in ongoing research.

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16
Q

Product

A

means the need-satisfying offering of a firm

17
Q

Quality

A

means a product’s ability to satisfy a customer’s needs or requirements

18
Q

Product Assortment

A

all of the firm’s product lines and individual products

19
Q

Product Line

A

Set of individual products that are closely related and may be produced or operate in a similar way.

20
Q

Brand Rejection

A

the potential customers wont buy a brand unless its image is changed

21
Q

Brand Insistence

A

customers insist on a firms branded product and are willing to search for it

22
Q

Packaging

A

involves the promoting, protecting, and enhancing of the product. Makes the product easier to identify. Safer to use. Can portray nutritional info.

23
Q

Product Life Cycles

A

continue to get shorter due to technology

24
Q

Concept Testing

A

evaluate a product before a prototype exists

25
Q

Commercialization

A

Where you start production and marketing. When you “roll out” your product to selected markets.