Marketing - Processes Flashcards

1
Q

what are the 6 mktg processes?

A

SMEIDI
- situational analysis
- market research
- establishing marketing objectives
- identifying target markets
- developing marketing strategies
- implementation, monitoring, controlling

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2
Q

what is a situational analysis and what are the 2 parts of a SA

A
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3
Q

what is a SWOT analysis

A
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4
Q

what is the product life cycle

A
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5
Q

characteristics of the introduction stage of the product life cycle

A
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6
Q

characteristics of the growth stage of the product life cycle

A
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7
Q

characteristics of the maturity stage of the product life cycle

A
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8
Q

characteristics of the decline stage of the product life cycle

A
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9
Q

what are some reasons for product decline

A
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10
Q

define market research and why it is importance

A
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11
Q

differentiate between primary and secondary data (with examples)

A
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11
Q

what are the three steps of the market research process

A
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12
Q

differentiate between internal and external data (with example)

A
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13
Q

define marketing objectives

A
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14
Q

define market share

A
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15
Q

why would a business expand their product mix

A
15
Q

define product mix

A
16
Q

define customer service

A
17
Q

define target market and differentiate between primary and secondary target market

A
18
Q

why would a business identify a target market

A
19
Q

what is a mass market approach

A
20
Q

what is a market segmentation approach

A
21
Q

what is a niche market approach

A
22
Q

what are marketing strategies (more in next chapter)

A
23
Q

what is monitoring

A
24
Q

what is implementation

A
25
Q

what is controlling

A
26
Q

steps in developing a financial forecast

A
27
Q

what does marketing ROI stand for and what does it measure

A
28
Q

how is marketing ROI calculated

A