Marketing Objectives Flashcards

1
Q

What is a marketing objective

A

A target set for the marketing function derived from the corporate objectives

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2
Q

what are the 5 marketing objectives

A

• sales volumes - measures level of sales in a given period in terms of units sold
• Sales value - level of sales in a given period of time
• Sales growth - percentage change in sales volume of value over a period
• market share - measures sales of one brand or business as a percentage of total market
sales in a period
• Brand loyalty - measures how many customers return to use the business again

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3
Q

what does market objectives ensure

A
  1. helps coordinate activities
  2. Helps motivate employees
  3. Helps measure success
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4
Q

Internal influences on marketing objectives

A
  • overall strategy - from corporate objectives
  • ambitions of manager - more ambitious, more demanding
  • Existing position and size- must be realistic depend on size&capacity
  • Finance available - may limit promotional activities
  • Employees - skill levels of workforce affect quality/design
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5
Q

External influences on marketing objectives

A
  • political and legal environment
    new laws/legislation can affect what is produced/advertising
  • Economic change
    growth,employment,incomes,interest rate,inflation,cost of production
  • Social change
    ethical issues
  • Technological change
    digital tech
  • Competitive environment
    degree of competition will affect marketing mix
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6
Q

what is sales volume

A

Measure the level of sales in a given period in terms of units sold

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7
Q

What is sales value

A

Measure the level of sales In A given period in pounds

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8
Q

What is sales growth

A

The percentage change in sales volume or value over a given period

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9
Q

What is market share

A

Measure the sales of one brand or business as a percentage of total market sales in a given period

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10
Q

What is brand loyalty

A

Measure how many customers return to use the business again

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