marketing decisions Flashcards
what are the different kinds of marketing objectives
-sales volume and sales size
-sales growth
-market share
-market size and market growth
-market share
-brand loyalty
what is the calculation to find market growth
market size -old market size / old market size x 100
what is the calculation for market share
sales / total market size x 100
what is the calculation for sales growth
sales this year - sales last year / saes last year x100
what is market mapping
market mapping compares two features of brands.
how expensive they are and how much quality they have
why is market mapping useful
market mapping can help a business spot a gap in the market
shows who the closest competitors are
why is market research conducted ?
market research helps a business to spot opportunities -such as customer buying patterns
helps them see if business plans are working
what is quantitative market research
-quantitative means numerical statistics -facts and figures
what is qualitative market research
qualitative research looks into the feelings and motivations of customers
what is primary market research
primary market research is a unique study eg data gathered using things like questionars or interviews
what is secondary market research
secondary market research means gathering data that already exists -easier faster and cheaper
what is time series analysis
time series analysis is used to reveal underlying patterns by recording and plotting data over time e.g recording sales over the course of a year
what are trends
a trend is a long term movement of a variable
what is extrapolation
extrapolation means using previous trends in order to forecast future trends
how could a business use technology to gather information about customers
through the use of loyalty cards
entering information on websites