management and decision making Flashcards
what are the alternate stages on the Tannenbaum Schmidt continuum
tells - authoritarian approach to management where staff are simply informed as to what the decision is - the staff have 0 involvement with actually making the decision
sells- the manager still makes the decision however the decision is then presented to the staff to make it sound more reasonable, staff may be aloud to ask questions however they do not influence the decision being made
suggests- a decision is outlined to the workforce and they are allowed to discuss and ask questions - this helps them feel as if there opinions are being considered
consults- the manager proposes the decision however the decision is open to being modified.
joins- the manager proposes the problem and the workforce work together to discuss solutions. Ultimately though the manager still makes the final decision
delegates- the manager outlines the problem and sets constraints to the teams discussion and then the team make the final decision but the manager is accountable for the outcome of the decision.
abdicates- the team define and solve the problem, ultimate level of freedom for the workforce
describe the different points on the Blake and molten managerial grid
two sides concern for production and concern for people
county club management- high concern for people low concern for task
produce of perish management - high concern for task low concern for people
impoverished manager - low concern for task and people
team leader - high concern for task and people
middle of the road - moderate concern for people and task
what is scientific and intutative decision making
scientific is based on data - takes longer but is more informed
intuative is based on gut feeling - quicker less informed
how is net gain calculated on a decision tree
(0.6x £300)+(0.4x500)=380 - £60 = 320
times both outcomes return by the probability and then add it by the two outcomes and take away the initial investment
whats a stakeholder
someone or a group of people impacted by the decision making of a company
describe the different aspects of a stakeholder map
two axes are interest and power
high power and interest is - manage closely
high power and influence keep satisfied