marketing Flashcards
1
Q
targets a population/group
creates content to inform customer
A
marketing
2
Q
targets individuals
influence customer to use product/service
A
sales
3
Q
attitude appearance approach representation trust loyalty
A
internal marketing
culture
4
Q
outside calls media in-services demonstrations trust loyalty
A
external marketing
sales
5
Q
represents your brand
it is who you are
it is what you believe
A
internal marketing
6
Q
focus learn ask great questions do not know everything consult problem solve put the pieces together
A
successful saleman
7
Q
6 steps to selling
A
preparation proper greeting/introduction ASK/probe for hot spots present/consult/convince get commitment appreciation (thank you cards)
