Marketing Flashcards
1
Q
What are the 7 Ps
A
Price
Product
Promotion
Place
People
Process
Physical environment
2
Q
Price
A
Cost, demand, competition
3
Q
Product
A
Packaging/branding
Quality
New editions/improvement
4
Q
Promotion
A
Adverts
Offers
Trials
Review
Ways in which to make people aware
5
Q
Place
A
How consumers access product/service
Social media
Retail
6
Q
People
A
Employment
Culture
Customer service
Values
7
Q
Process
A
Process to access service/product
Contacts
Forms
Registrations
Patient facing
8
Q
Physical Environment
A
Ambience/mood
Style - retro/modern/sheek
Lighting - Light/dark/warm
Neat/clutter/minimalist
Music
Smell
Comfort
Location - routes, parking, signposted