Market research- Sampling Flashcards
1
Q
What is market research?
A
This is essential in order to anticipate and identify customer needs. It allows you to identify gaps in the market, reduces risk and allows for better decision making
2
Q
What are methods of sampling?
A
Random and quota
3
Q
What is random sampling?
A
This is when a sampel of picked randomly e.g. a list of customer opinions
(customer doesn’t respond- continued calls, not removed from list)
4
Q
Random sampling benefits:
A
- No bias
- Saves time selecting participants
5
Q
random sampling costs:
A
- May not reflect target market
- May overrepresent a specific segment e.g. age
- Expensive as many calls may have to be made
6
Q
What is quota sampling?
A
This is when the reseracher chooses from a specific group of people with certain characteristics
7
Q
Quota sampling belefits:
A
- Quick and easy method as group lists are pre-made
- Can select customers to reflect the target market
8
Q
Quota sampling costs:
A
- The exact samle from each group isn’t randomised so researcher bias could be present