market research Flashcards
market research process
- Determine information needs
- Collecting data from primary and secondary sources
- Analysing and interpreting data
marketing data
consists of the information, usually facts and figures relevant to the defined marketing problem
primary data
information collected from original sources for the purpose of the specific research problem
main methods to collect primary data
Survey
Observation
Experimentation
secondary data
information that someone else has already collected
types of secondary data
Internal data - information that internal sources have already collected (sales report, customer feedback)
External data - s published data from sources outside the business (reports from australian bureau of statistics)
statistical interpretation analysis
the process of focusing on the data that represent average, typical or deviations from typical patterns