MARKET PROBLEM AND BUSINESS PLAN Flashcards
existing inefficiencies, awkward workflows, non-optimal solutions (silent/stated)
MARKET PROBLEM
IMPORTANCE OF MARKET PROBLEM
*Understanding: key to uncover what drives customers to buy a product
*Provide information needed to develop right products and market efficiently
5 IMPORTANCE OF NEEDS/HIERARCHY
1 | SELF-ACTUALIZATION
2 | ESTEEM
3 | LOVE AND BELONGING
4 | SAFETY
5 | PHYSIOLOGICAL
TYPES OF MARKET
1 | EXISTING CUSTOMERS
2 | PROSPECTS:
3 | TARGET MARKET USERS
already purchased
EXISTING CUSTOMERS:
BASIC GOAL TO MEET TARGET MARKET DEMAND
otal quantity of product/service consumers are able and willing to purchase at given price within market
not yet purchased but considering
PROSPECTS
not currently looking
TARGET MARKET USERS
2 KNOW EXACT MARKET NEEDS
STATED NEEDS
SILENT NEEDS
problems with undefined solutions
SILENT NEEDS
explicit (declares)
STATED NEEDS
*quantitative/data collection
*market problem applies to *significant percentage of target market
2 | PERVASIVENESS:
3 HOW TO EVALUATE MARKET PROBLEM
1 | URGENCY
2 | PERVASIVENESS:
3 | WILLINGNESS OF THE BUYERS
*Is the market problem urgent?
*Problems need immediate solutions
*Customers care if problems not solved
*No other way to solve problem
1 | URGENCY
*Will your buyers pay to have this problem solved?
*If significantly urgent and pervasive, chances are good that customers will
3 | WILLINGNESS OF THE BUYERS
survive/persist; quality of being able to happen or have reasonable chance of success
linked to financial performance/position
VIABILITY
9 NEW VENTURE IDEA: TEST-CHECK VIABILITY
1 | UNIQUENESS:
2 | FINANCIAL:
3 | CUSTOMER:
4 | COMPETITION: d
5 | ECONOMIC MOOD:
6 | TIMING:
7 | MARKETING:
8 | CASH FLOW:
9 | FEASIBILITY: legality
how to stand out from others
1 | UNIQUENESS
how much needed to finance
2 | FINANCIAL:
Who is going to buy it?
3 | CUSTOMER
do better than competitors
4 | COMPETITION:
concerns affect spending
5 | ECONOMIC MOOD
seasonal business or not
6 | TIMING
strategy
7 | MARKETING
proper financial plan
8 | CASH FLOW
legality | Can product/service work?
9 | FEASIBILITY:
*Professional, easy to read, well-put-together
*Same information on title page
binder, cover, business name, names of principals, address, phone number, email, websites, date, and logo
1 | TITLE PAGE AND CONTENTS
*written document convince reader that business can produce enough revenue to make satisfactory profit and attractive as investment opportunity
*Guide throughout life of business
*All lenders, investors require business plan
*Key: conduct international marketplace
*Describe nature of business, sales and marketing strategy, financial background
BUSINESS PLAN
*short, concise, optimistic overview
*captures attention (2 pages)
*brief summary of other sections of plan
*mission, introduce management and company, ownership, main product and service offerings, customer base target, service, competition, market share, outline of financial projections for 1st few years
EXECUTIVE SUMMARY
*overall nature of industry (scales, statistics, trends, demographics, economic cultural, governmental influences)
*Describe business, fits in industry, competition, target market areas, unique, improved, and lower cost services
3 | BUSINESS/INDUSTRY OVERVIEW
*demonstrate thoroughly analyzed target market, enough demand for product/service to make business viable
*assessment of competition in sector
4 | MARKET ANALYSIS AND COMPETITION
*entice customers to buy products/services
*ads, promotion, pricing strategy, sales, distribution, post-sales, endorsement
5 | SALES AND MARKETING PLAN
*describes legal structure, ownership management, staffing requirements
*Ownership structure, management team, external and human resources and services
6 | OWNERSHIP AND MANAGEMENT PLAN
*outlines physical requirements of business
*1 person home-based consulting business the operating plan will be short and simple
*Custom facilities, supply chains, specialized equipment, multiple employees, operating plan (very detailed)
7 | OPERATING PLAN
*most important to grow and profitable
*debt financing/attract investors
*new business; forecasts
*Good Rule of Thumb: underestimate revenues and overestimate expenses
*Projected income statements, cash flow statements, balance sheets
8 | FINANCIAL PLAN
- detailed information needed to support other sections of business plan
*Credit histories for business owners
*Market research & analysis of competitors
*Resumes of owners and key employees
*Info about industry, products, services
*Site, building, office plans
*Mortgage documents, equipment leases
*Marketing brochures and others
*References from business colleagues
*Supporting materials impress potential lenders or investors if looking for financing
9 | APPENDICES AND EXHIBITS
APPENDICES AND EXHIBITS
2 MARKET/ENVIRONMENTAL ANALYSIS
MACRO
MICRO: internal or controllable
: external or uncontrollable
MACRO
internal or controllable
MICRO
1 owner (sari-sari store)
SOLE PROPRIETORSHIP
shareholders
CORPORATION
2/more owners (magkakaklase)
PARTNERSHIP
4 SALES AND MARKETING PLAN
*PRODUCT OR SERVICE OFFERINGS
*PRICING STRATEGY
*SALES AND DISTRIBUTION:
*ADVERTISING AND PROMOTION:
how it benefits customers and sets apart from competitor offerings
PRODUCT OR SERVICE OFFERINGS
*based on markup cost, value to buyer, comparison with similar products/services
*Competitive to attract customers but high enough to cover costs/generate profit
PRICING STRATEGY:
*selling wholesale/retail
*Type of packaging
*Shipment of product
*Payment methods
SALES AND DISTRIBUTION
*Media to get message to customers
*Sales promotional methods
*Marketing materials
*Product launch and tradeshows
*Approximate budget for ad/promo
ADVERTISING AND PROMOTION:
4 OWNERSHIP AND MANAGEMENT PLAN
OWNERSHIP STRUCTURE
MANAGEMENT TEAM:
EXTERNAL RESOURCES AND SERVICES
HUMAN RESOURCES
legal structure, percentages, sole proprietorship
OWNERSHIP STRUCTURE
managers, roles, key employee positions, compensation, resumé
MANAGEMENT TEAM:
external professional resources required
EXTERNAL RESOURCES AND SERVICES:
list type and number of employees and estimate salary and cost
HUMAN RESOURCES
5 OPERATING PLAN
*PRODUCTION
*FACILITIES
*STAFFING
*EQUIPMENT
*SUPPLIES
how long it takes to produce unit and when to start production
PRODUCTION
physical location of business, square footage estimates with room for expansion, and expected maintenance, zoning approvals
FACILITIES
list of specialized equipment needed, cost and leased or purchased
EQUIPMENT
manufacture, retail, food services, description of materials needed, how reliable sources are, descriptions of major suppliers, manage inventory
SUPPLIES