Managing the Information Systems Project

Question 1

Project management

Answer 1

A controlled process of initiating, planning, executing, and closing down a project

Question 2

project manager

Answer 2

systems analyst with a diverse set of skills—management,
leadership, technical, conflict management, and customer relationship—who is responsible for initiating, planning, executing, and closing down a project

Question 3

Project

Answer 3

A planned undertaking of related activities to reach an objective that has a beginning and an end.

Question 4

System Service Request (SSR)

Answer 4

a standard form used for requesting systems development

work.

Question 5

Deliverable

Answer 5

An end product of an SDLC phase.

Question 6

Feasibility study

Answer 6

A study that determines if the proposed information system makes sense for the organization from an economic and
operational standpoint.

Question 7

skills that a project manager must possess

Answer 7

Leadership
Management
Customer relations
Technical problem solving
Conflict management
Team management
Risk and change management

Question 8

Phases of Project Management Process

Answer 8

Phase 1: Initiation
Phase 2: Planning
Phase 3: Execution
Phase 4: Closedown

Question 9

Project initiation

Answer 9

The first phase of the project management process in which activities are performed to assess the size, scope, and complexity of the project and to establish procedures to support later project activities.

Question 10

project initiation activities

Answer 10

1. Establishing the Project Initiation Team
2. Establishing a Relationship with the Customer
3. Establishing the Project Initiation Plan
4. Establishing Management Procedures
5. Establishing the Project Management Environment and Project Workbook
6. Developing the Project Charter

Question 11

Project workbook

Answer 11

An online or hard-copy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards that is used for performing project audits, orienting new team members,
communicating with management and customers, identifying future projects, and performing post-project reviews.

Question 12

Project charter

Answer 12

A short document prepared for the customer during project initiation that describes what the project will deliver and
outlines generally at a high level all work required to complete the project.

Question 13

Project planning

Answer 13

The second phase of the project management process that focuses on defining clear, discrete activities and the
work needed to complete each activity within a single project.

Question 14

project planning activities

Answer 14

1. Describing Project Scope, Alternatives, and Feasibility
2. Dividing the Project into Manageable Tasks
3. Estimating Resources and Creating a Resource Plan
4. Developing a Preliminary Schedule
5. Developing a Communication Plan
6. Determining Project Standards and Procedures
7. Identifying and Assessing Risk
8. Creating a Preliminary Budget
9. Developing a Project Scope Statement
10. Setting a Baseline Project Plan

Question 15

Work breakdown structure

Answer 15

The process of dividing the project into manageable tasks and logically ordering them to ensure a smooth evolution between
tasks.

Question 16

Gantt chart

Answer 16

A graphical representation of a project that shows each task as a horizontal bar whose length is proportional to its time for completion.

Question 17

COCOMO

Answer 17

The Constructive Cost Model (COCOMO) is an automated software estimation model that uses historical project data and current as well as future project characteristics to estimate project costs.

Question 18

Network diagram

.

Answer 18

A diagram that depicts project tasks and their interrelationships

Question 19

Baseline Project Plan

Answer 19

provides an estimate of the project’s tasks and resource requirements and is used to guide the next project phase—execution

Question 20

Project execution

Answer 20

The third phase of the project management process in which the plans created in the prior phases (project initiation and planning) are put into action.

Question 21

project execution activities

Answer 21

1. Executing the Baseline Project Plan
2. Monitoring Project Progress against the Baseline Project Plan
3. Managing Changes to the Baseline Project Plan
4. Maintaining the Project Workbook
5. Communicating the Project Status

Question 22

Project closedown

Answer 22

The final phase of the project management process that focuses on bringing a project to an end.

Question 23

project closedown activities

Answer 23

1. Closing Down the Project
2. Conducting Post project Reviews
3. Closing the Customer Contract