managing system performance Flashcards
what is performance management system?
ensure that every employee works with organizational goals and ensures that the employee reaches his maximum potential on the job.
hr system related on performance management
recruitment of workers
training
performance management system designed by?
organization performance management system in designed by hr
factors affecting employee performance(KEMS)
KNOWLEGDE
ENVIRONMENT
MOTIVATION
SKILL
component of a performance management system
-organization plan to established performance
-appraisal of the work
-action taken after the appraisal
benefit of a performance appraisal system
identifying training that need
-encourages quality performance by rewarding those who do well
skill that need for effective performance management
-observation
-coaching
-counselling
dismissal for poor performance
-give warning to the employee
-provide assistance so that he or she can improve
-give sufficient fot the employee to improve.
While the work is being carried out by the employee, the manager must:
Monitor
Give feedback regularly, and
Coach, if necessary.
Appraisal methods
Comparative methods
Trait rating scales
Essay technique
After the Appraisal Discussion
Set objectives for next time period
Give rewards
Provide retraining
Institute disciplinary action
