Managing people Flashcards
Flexible working
When staff are organised to be multi skilled and / or able to work variable hours
Flexible workforce
Staff are able to perform many functions and work variable hours, on demand.
Dismissal
When staff are told to leave a firm against the will of the employee.
Redundancy
When staff leave a business because their job function is no longer needed.
Collective bargaining
When trade unions negotiate pay and working conditions with employers on behalf of their members
Internal recruitment
Where the business fills a vacancy within its own workforce
External recruitment
Where the business fills a vacancy from outside its own workforce
Benefits of internal recruitment
May offer an opportunity for promotion - potential source of motivation
Means workers understand work culture and business processes.
Benefits of external recruitment
Introduces new ideas, experiences and expertise into the business
Increases the time and cost associated with successful induction
Induction training
The training given to new staff on work procedures, culture, managers, colleagues, and expectations to help them perform there future role.
Organisational structure
The way in which a business arranges the role and responsibilities of staff, and their relationship with other workers.
The difference between authority and responsibility in a organisation al structure
Responsibility is the obligation to complete a task, whereas authority is the power staff have to Make decisions and Carry out tasks.
What are four financial means of motivation?
Performance related pay
Piecework
Commission
Bonus
What are four non- financial ways of improving motivation?
Delegation
Team work
Empowerment
Consultation
What are four different styles of leadership?
Autocratic
Paternalistic
Democratic
Laissez- faire
