Managing People Flashcards

1
Q

What is management?

A

Broadly defined as an activity that performs certain functions to obtain the effective acquisition, allocation, and utilisation of human efforts and physical resources to accomplish some goal

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2
Q

Who is a manager?

A

Someone who works with and through other people by coordinating their work activities in order to accomplish organisational goals

The coordination efforts and actions are affected by internal culture of the organization and constraints of the external environment

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3
Q

What is coordination in organizations?

A

A common strategic, operational mechanism

Division of labour: division refers to who does what

Coordination of labour: facilitation of timing, communication, and feedback among people performing various roles

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4
Q

How can coordination of divided labour be managed?

A

Authority: using legitimate power to shape and direct behaviour

Rules/ Policies: to ensure consistency, managers use R/P to direct employees

Planning/ Control Systems: used to forecast and measure employee performance and org performance

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5
Q

Why are managers important?

A
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6
Q

What are the four managerial levels?

A
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7
Q

What is the difference between efficiency and effectiveness

A

Efficiency (Means) - resource usage

Effectiveness (Ends) - goal attainment

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8
Q

What are the implications of poor management?

A
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9
Q

Discuss control, predictability, and reliability

A
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10
Q

How might management be measured?

A
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11
Q

Discuss MacGregor’s X and Y Theory

A
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12
Q

Blake and Moulton’s Managerial/ Leadership Grid

A
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13
Q

What is human resource management? (HRM)

A
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14
Q

Describe Gratton’s Living Strategy - 4 Propositions

A
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15
Q

Describe the competencies-based approach

A
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16
Q

Describe shared management roles

17
Q

What is required for the successful management of people?

A

Top management
Line managers
HR staff

18
Q

Discuss the Investors in People Mind (IIP)

19
Q

Discuss the functional approach

20
Q

Discuss the management roles approach

21
Q

Discuss the management skills approach

22
Q

What is the relationship between OB & management?

23
Q

What is division of labour?