Conflict Resolution Flashcards
What can managers do to resolve conflict?
What is the definition of conflict?
What is organisational conflict?
What is organisational misbehaviour?
What are the effects of disagreements in organisations?
How does bullying/ cyber bullying impact organisations?
How does harassment and or mobbing impact organisations?
What is abusive supervision?
What is task/ constructive conflict?
How do relationship/ interpersonal conflicts impact organisations?
What are the effects of constructive behaviour?
What are the effects of frustration?
Explain the optimal conflict perspective
Explain the unitarist perspective
Explain the pluralist perspective
Explain the radical perspective
Explain the interactionist perspective
Explain negotiation in organisations
What is distributive negotiation?
What is principled negotiation?
What is bargaining power?
What are the differences between hard and soft bargaining?
How does avoiding impact conflict resolution?
How does accommodating impact conflict resolution?
