Managing people

Question 1

what can the need to recruitment be triggered by

Answer 1

• existing staff leaving
• growth of the business
• new activities needing new skills

Question 2

what is the decision to internally or externally dependant on

Answer 2

• cost of the recruitment method
• size of the recruitment budget
• location and characteristics of the likely candidates

Question 3

internal recruitment

Answer 3

means filling a job vacancy with somebody who already works for the business

Question 4

external recruitment

Answer 4

means filling a job vacancy with somebody who does not currently work for the business

Question 5

advantages of internal recruitment

Answer 5

• quicker and cheaper than external recruitment
• chance of promotion may help boost morale within a business that frequently recruits internally
• the skills and attitudes of internal candidates will already be known by the business

Question 6

disadvantages of internal recruitment

Answer 6

• limits the number of potential candidates
• fails to bring in new ideas from outside the business
• creates a vacancy elsewhere in the business that will still need to be filled externally

Question 7

what is the purpose of the selection process

Answer 7

the business must narrow down the applications for the vacancy received so they are left with the best candidate for the job.

Question 8

what are the most common selection processes

Answer 8

interviews
testing and profiling
assessment centres

Question 9

what are interviews and what is the problem with them

Answer 9

they offer the chance to hold a convo, allowing some follow up questions and some freedom of which areas to probe. Interviewers however may be bias or prejudice that may skew the results of the interview, therefore this may undermine the usefulness of this method when used on its own.

Question 10

testing and profiling explanation + analysis

Answer 10

testing can uncover just how high a candidates skill levels are in certain tasks, While profiling helps to identify the personality of candidates.
this method is purely objective meaning its great at screening out candidates who did not fit the traditional job profile.

Question 11

assessment centres explanation and analysis

Answer 11

a place where a range of selection methods from role plays to group tasks and interviews can be combined to asses the candidates abilities and performance in simulated environment.
Its more expensive and is more likely used for senior positions.

Question 12

training

Answer 12

designed to enhance employees existing skills or develop new ones

Question 13

benefits of training

Answer 13

• higher skills can boost productivity and innovation
• a wider range of skills can enhance the firms flexibility
• motivates staff who feel they have been invested in by the business

Question 14

disadvantages of training

Answer 14

• costly
• while training is provided, normal businesses operations are disrupted
• better trained staff are more attractive to other firms who may try and poach them

Question 15

on the job training advantages

Answer 15

• tailored to the companies own ways of working
• after a mistake, can get instant advice from fellow workers
• saves time and cost of sending people out

Question 16

on the job training disadvantages

Answer 16

• less knowledge acquired on methods used elsewhere

- may take a lower priority, as staff focus on production targets

Question 17

off the job training prevents the two on the job training disadvantages, but does it way out the advantages?

Answer 17

no - off the job training will miss out on more factors than on the job