influences on business decisions Flashcards

1
Q

what are stakeholders

A

are groups that are influenced by and influence the operations of a business

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2
Q

name some type of stakeholders

A
Customers.
Employees. ...
Governments. ...
Investors and shareholders. ...
Local communities. ...
Suppliers and vendors.
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3
Q

what is the stake holder approach to running a business/making decisions

A

when making decisions a business meets the needs of all stakeholder groups to ensure continued positive relationships with the business

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4
Q

what are shareholders

A

A shareholder is a party that legally owns shares of a company’s stock.

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5
Q

what is the shareholder approach

A

concerning business decisions around the shareholders needs. E.g by placing increasing value, through increased profit and share price, above all other responsibilities. Therefore under this stakeholders can have their interests ignored

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6
Q

stakeholder objectives: staff

A

growth (preferably organic), new tech products, not processes and rising profit (if profit sharing takes place)

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7
Q

stakeholder objectives: managers

A

growth (in/organic), new products and processes, rising profits (if bonuses paid)

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8
Q

stakeholder objectives: shareholders

A

rising profits in short and long term

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9
Q

stakeholder objectives: suppliers

A

growth

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10
Q

stakeholder objectives: customers

A

quality of product/service, innovative new products

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11
Q

stakeholder objectives: bankers

A

stable profits

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12
Q

stakeholder objectives: local residents

A

clean, green production with few deliveries or dispatches

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13
Q

what does keeping stakeholders happy likely lead to

A

sustained profits

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14
Q

what is the issue with the shareholder approach

A

businesses can be forced into short-term needs of shareholders to the detriment of the businesses long-term success.
E.g treating suppliers poorly can boost immediate cash flow but does not create relationship where they will make emergency deliveries

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